DevOps Engineer II

Redwood Credit Union is seeking a DevOps Engineer II, who will be responsible for the design, implementation, management, and security of systems and environments using DevOps tools and practices. This role works collaboratively with other administrators, engineers, developers, and leadership to build observability and automation into systems and procedures, with a focus on increasing repeatability and reducing manual operations in infrastructure and development teams. The DevOps Engineer II participates in project teams where automation services are required and use project management practices to support initiatives. This includes providing support for incidents or outages and conduct root cause analysis, as well as document and implement the necessary solutions.

 

• Build automations using tools and scripts in a Windows / VMWare environment to automate developer and IT Operations functions.
• Develop and implement test automation systems, working with Programming and QA to implement CI/CD practices and tools.
• Implement observability measures such as monitoring, metric gathering, dashboarding, etc. to provide feedback and real-time information streams around environment and processes.
• Identify opportunities for automating IT systems and processes using custom built or off-the-shelf tools.
• Mentor, teach, champion, and encourage an Automation mindset amongst the IT department and other business units.
• Oversee work processes and activities of team members within the DevOps team as assigned.

• Participate in system administration, troubleshooting, and other areas of IT Operations duties.
• Develop operational processes and guides for existing systems that provide other teams with the ability to manage and support day-to-day.
• Lead complex technical projects by designing and implementing new systems and infrastructure with minimal guidance.
• Document and resolve both end user and infrastructure related problems.
• Prioritize problem resolution and daily schedule as work dictates.
• Formulate and ensure adherence to quality assurance standards internal to the department and external to end-users.
• Develop and maintain guides, network diagrams, procedures, and business continuity information for system administration.
• Arrange for full availability via phone or e-mail for communication during scheduled hours.
• Develop and employ working relations with third party vendors to assist in maintaining equipment and resolving related problems.
• Uphold established department service standards.

• Practice industry security standards regarding servers, VMWare, Microsoft, Database, Storage, and network hardening. Maintain effective monitoring and reporting of logs and service alerts.
• Maintain availability, patching and security controls of Microsoft and VMware based server platforms.
• Respond to and report security issues involving hardware and software.
• Evaluate, research, and test new industry security practices and recommend solutions to IT management.
• Update core operating systems and apply appropriate patches as security flaws are identified.
• Solve outstanding security issues through research and management suggested direction.

 

 

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

 

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.