Forward Deployed Engineer, New Grad

San Franciscofull-timemid

OtherForward Deployed Engineer

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Quick Summary

Overview

ABOUT RETELL AI Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support,

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OtherForward Deployed Engineer

Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.

Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI “workers” that act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving every customer interaction.

We're growing fast and looking for ambitious builders who want to tackle hard technical problems, move quickly, and have a real impact on one of the fastest-growing voice AI companies in the world.

Let's build the future together.

About the Role

~1 min read

We're looking for new grad builders who want to get their hands dirty and work directly with customers.

As a Forward Deployed Engineer, you'll work closely with enterprise clients to build and launch voice AI solutions. You'll spend roughly 50% of your time building and 50% working directly with customers, helping understand their needs, solve problems, and get projects into production.

This is a great fit for someone who has completed technical internships, has a strong interest in startups, and genuinely enjoys working with people and customers.

Responsibilities

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Build and launch voice AI solutions for enterprise customers.
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Write production code in Python, JavaScript, or similar languages.
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Build integrations with CRMs, ERPs, scheduling tools, and other systems.
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Work directly with customers to understand their needs and solve technical problems.
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Partner with sales on demos, prototypes, and technical discussions.
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Learn Retell's platform and become an expert in building voice AI agents.
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Turn customer feedback into product and engineering improvements.

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Recruiter Intro Call (15 min): Learn more about Retell and share your background and experience.

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Technical Interview (60 min): Live coding and API-focused technical screen.

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Product & Customer Screen (60 min): Focused on product understanding and how customers use Retell.

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Onsite/Virtual Interviews (2 hrs): 90-minute technical interview followed by a 30-minute meeting with the team.

You're a recent graduate with a strong technical background.
You've completed one or more software engineering, technical, or similar internships.
You like building things and figuring things out on your own.
You have a strong interest in startups and want to work in a fast-moving environment.
You enjoy working directly with customers and explaining technical concepts.
You're comfortable with ambiguity and taking ownership.
You can code in Python, JavaScript, or a similar language.
You're excited about AI and want to learn how to build real-world AI systems.