Head of Engineering – Client Experience

Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions.

Guided by our shared missions—‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’—we’re committed to transforming workplaces and improving people’s daily lives.

Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.

Your Role in our Mission: 
As our Head of Engineering for Client Experience, you will lead the engineering strategy across all teams within our Client Experience cluster. These teams are responsible for the products and features that our clients rely on every day - including client administration, client onboarding, and member and scheme management.

Clients are central to our business. Without them, we risk losing the users who make our platform thrive, so preventing churn is mission-critical. You will guide a highly skilled Engineering team to build experiences that delight our clients, deepen their engagement with our platform, and empower them through self-service capabilities that reduce operational burden on our internal teams. You will oversee delivery of web-based products with an API-first cloud-based approach, applying your knowledge to simplify and refine operational processes.

What’s In It For Me? 
A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ SaaS company with over 50 benefits in our employee benefits package, including:   

 
Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing!

Flexible, Hybrid Working: 
Collaboration, connection as a team, and strong internal relationships are part of the “RG Magic” that makes our culture thrive. Our Engineering team works from our Dean Street office two days per week.