Technical Project Manager (Syracuse, NY)

• →Partner with engineering and business teams to define clear project scope, technical requirements, timelines, and measurable deliverables.
• →Serve as a communication bridge between technical and non-technical stakeholders, ensuring alignment on priorities, risks, and outcomes.
• →Apply structured software delivery practices and frameworks (e.g., Agile, Scrum, Kanban, hybrid approaches) based on project needs.
• →Identify, assess, and proactively mitigate technical and operational risks throughout the project lifecycle.
• →Participate in technical planning, design discussions, and architecture reviews to maintain alignment with strategic objectives.
• →Drive accountability by tracking progress, removing blockers, and ensuring consistent execution across teams.

• Demonstrated experience managing software development or IT projects from initiation through delivery.
• Strong technical foundation with the ability to understand system architecture, technical workflows, and commercial software applications.
• Familiarity with modern development ecosystems, including programming languages or JavaScript frameworks (e.g., Angular, React, Vue).
• Working knowledge of version control systems such as Git.
• Understanding of APIs, system integrations, DevOps practices, or modern software delivery pipelines.
• Hands-on experience applying software delivery methodologies (e.g., Agile, Waterfall, Kanban, or hybrid models).
• Exceptional communication skills with the ability to translate complex technical concepts into clear, actionable language.

• Project Management Professional (PMP) or other project management certifications.
• Experience working in commercial software and mission-critical solutions.

• Education: Bachelor’s degree in a relevant field or equivalent practical experience.
• Industry Experience: Background managing technology-driven or engineering-focused initiatives.
• Project Management Experience: Minimum of 3 years leading end-to-end project delivery involving complex technical requirements.
• Exceptional written and verbal communication skills with strong attention to detail.
• Ability to analyze technical requirements and translate them into actionable plans.
• Mindset: A proactive person who brings accountability and innovation to every initiative.

• Impactful Work: Lead initiatives that directly support our mission of protecting people and property through innovative technology.
• Creative Freedom: We value setting ambitious goals, and your innovative ideas are essential to our growth.
• Collaborative Culture: Work alongside experienced engineers, product leaders, and technology professionals committed to excellence.
• Growth Opportunities: We invest in professional development and provide opportunities to expand your technical and leadership capabilities.

• Medical, Dental, Vision, and 401k
• Paid Vacation and Sick Time
• Wellness Program + Wellness DAYS OFF
• Internal advancement opportunities
• The opportunity to make an impact on communities across the country every day

Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment.

Additional Information
Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. Rapid Response is an Equal Opportunity Employer.