Digital Transformation Analyst

Digital Transformation Analyst –Job Description

Location: Office‑based with occasional cross‑site collaboration

Role Purpose

The Digital Transformation Intern helps turn business priorities into practical digital outcomes. The role focuses on improving workflows, documentation, and adoption of automation and responsible AI tools. The intern supports enterprise projects by bringing structure, clarity, and disciplined follow‑through.

Key Responsibilities

• Document as‑is and to‑be workflows, identify gaps, and convert findings into clear requirement notes and process maps.
• Maintain project hygiene: trackers, action logs, RAID logs, decision registers, and meeting minutes.
• Support creation of AI‑enabled workflows such as prompt libraries, templates, summaries, and structured outputs.
• Help improve enterprise knowledge organisation—naming conventions, metadata, version control, and document hygiene.
• Assist in low‑code automation prototypes (forms, approvals, notifications) where permitted.
• Contribute to value tracking by capturing baseline effort, time savings, and preparing simple dashboards or weekly summaries.
• Support change adoption through user guides, playbooks, and short training materials.

Core Deliverables

• Requirement notes, workflow maps, prompt packs, standard templates, and clean project trackers.
• Progress summaries that show clarity, auditability, and alignment with business value—not just technical novelty.

Required Competencies

• Strong structured thinking, clear writing, and disciplined follow‑through.
• Ability to break down ambiguous tasks into actionable steps.
• High‑trust handling of internal information and sensitive documents.
• Comfort with modern digital tools: Microsoft 365, SharePoint, Excel/Sheets, basic datasets, and AI‑assisted productivity tools.
• Ability to communicate with both technical and non‑technical stakeholders.

Preferred Skills (Nice to Have)

• Basic process mapping (BPMN, swim lanes)
• Exposure to automation tools (Power Automate, n8n, Zapier)
• Understanding of APIs, RAG concepts, and evaluation methods
• Familiarity with maritime or regulated operational environments

Success Measures

• Improved project clarity and reduced administrative friction
• High‑quality workflow documentation
• Adoption‑ready templates and prompt packs
• Positive feedback from stakeholders on clarity and usefulness
• Cycle‑time reduction in routine processes

Candidate Profile

Ideal for final‑year students or early‑career professionals in digital transformation, business analytics, operations, information systems, or similar fields. Candidates should be fast learners, detail‑oriented, and comfortable working in structured environments.