Security Command Center Operator - Full Time

• Monitor designated areas through exterior and interior cameras, promptly reponding to potential dangers.
• Frequent prolonged periods of sitting, standing, and walking as needed operationally. 
• Conducts periodic patrols for exterior and interior client sites, sometimes in inclement weather.
• Identify and investigate potential threats with minimal information/description.
• Maintain and update all required tracking systems.
• Log incident reports, investigation findings, shift reports, pass down logs etc.
• Repond promptly and professionally to client concerns, addressing issues and providing assurance regarding security measures.
• Frequent interactions with client employees and guests.

• Make emergency notifications as necessary pursuant to site post orders.

   

• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

• Must be at least 18 years of age or older.
• High School Diploma, GED, OR ability to complete the GED program within 6 months.
• 2+ years of professional experience in customer service and security required.
• Intermediate to advanved computer / technology skills needed.

• Strong customer service skills required.

   

• Must be able to interact with a wide range of individuals in a calm and professional manner.
• Must have great attention to detail and the ability to remain alert throughout the duration of the shift.
• Must be able to respond to emergencies with rapid / effective judgement and use appropriate escalation.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

EOE/M/F/Vet/Disabilities