sedna investimenti immobiliari~20d ago

Enterprise Customer Success Manager

Singaporemid

Enterprise Customer Success ManagerCustomer Success

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Quick Summary

Overview

Location: Singapore #LI-Hybrid About Sedna Sedna is at the forefront of revolutionising global trade, serving as the North Star for businesses navigating the complexities of international commerce.

Key Responsibilities

Account Ownership Own a named portfolio of Premier and Strategic accounts. Know them well enough that no renewal, no escalation, and no expansion conversation comes as a surprise. Build and maintain executive-level relationships.

Requirements Summary

Significant experience managing complex, high-value B2B accounts at a senior level, with a track record of holding executive relationships and co-owning commercial outcomes alongside Sales.

Technical Tools

mixpanelsalesforcesnowflakeagileb2bcustomer-success

Responsibilities

~1 min read

→We don’t just adapt-we anticipate change and act with confidence.
→Curiosity, data, and customer insights help us stay ahead of the curve.
→We embrace challenges as opportunities and remain resilient under pressure.
→By staying open to new ideas and ways of working, we lead the future.

We turn strategy into action, delivering measurable results that matter.
Every initiative counts-discipline and ownership drive business impact.
We make smart decisions with speed, balancing pace and precision.
Clear priorities keep us focused on what moves the needle.

Collaboration is our superpower-we succeed as one team, internally and with customers.
We co-create solutions, seek feedback, and build the future of the OS together.
Strong relationships are built on trust, respect, and shared goals.
By aligning across teams and with customers, we unlock greater impact.