Restoration Coordinator

Nj-Cliffwood -mid

OtherCoordinator

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Quick Summary

Overview

Benefits: Flexible schedule Opportunity for advancement Paid time off At SERVPRO, we help make fire and water damage “Like it never even happened.” We are seeking a dependable,

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OtherCoordinator

Benefits:

Flexible schedule
Opportunity for advancement
Paid time off

At SERVPRO, we help make fire and water damage “Like it never even happened.” We are seeking a dependable, detail-oriented Restoration Coordinator to support our operations team and help ensure every project is documented, managed, and completed efficiently.

This role is critical to the success of our operation. The coordinator works closely with production managers, office staff, accounting, and leadership to maintain complete and accurate job files, support estimate and documentation review, ensure compliance with program requirements, and help move projects through the billing and closeout process.

The ideal candidate is highly organized, proactive, detail-oriented, and comfortable working in a fast-paced environment where communication, accountability, and follow-through matter.

Responsibilities

Track and manage active job files daily through completion
Ensure all required job documentation, photos, drying logs, and notes are complete and accurate
Review estimates and supporting documentation for completeness and accuracy
Maintain job portal workflow and Work-in-Progress tracking for active jobs
Verify compliance with client, carrier, franchise, and program requirements
Communicate with production managers, office staff, customers, adjusters, and partners as needed
Review timestamps, job notes, and documentation for accuracy and reporting purposes
Prepare completed job files for upload, billing, and audit review
Audit job files to ensure completed work is properly documented and invoiced
Coordinate with accounting and operations to support timely job closeout and collections
Assist with administrative support and operational projects as needed

Qualifications

Administrative, coordination, or estimating experience preferred
Strong organizational and multitasking skills
Excellent attention to detail and follow-through
Professional communication and customer service skills
Comfortable using digital systems for documentation, workflow, and reporting
Experience in restoration, construction, insurance, or related industries preferred but not required
Ability to prioritize tasks and work independently in a fast-paced environment

Schedule