Individual Giving Associate, Curators' Circle

The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter and are aligned with our values.

Inclusive: We strive to be a museum of many voices in dialogue.  

Passionate: We believe working with art is more than a job or trusteeship - it's a way of life.  

Brave: We are committed to approaching our work with courage and a sense of adventure, always ready to explore new perspectives.

Empathic: We aim to act like a person, not an institution. 

SFMOMA is a place for the infinitely curious to explore, support, and experience the art of our time. We believe that modern and contemporary art can influence the way we think, view the world, and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy, nurtures a sense of belonging and purpose—where difference is seen as a strength, and every one is appreciated for their whole self.

Schedule: Full Time, 35 hours/week, at least three days working onsite

Under the direction of the Individual Giving Manager, Curators’ Circle, this position provides administrative support for Curators’ Circle, an upper-level annual giving program with yearly goal to raise $1.4 million in unrestricted support for SFMOMA’s general operations. Working in close collaboration with colleagues on the Major and Annual Giving team and throughout the Philanthropy department and museum, the Associate is a vital contributor to the program’s goal to maintain positive donor relationships and deliver best-in-field stewardship. The Associate performs administrative functions including gift tracking, renewal management, event support, volunteer leadership committee support, and benefit fulfillment for the museum’s most generous donors. 

The Individual Giving Associate, Curators’ Circle works closely with colleagues on the CRM Enterprise Services, Donor Events, Membership, Design, Email Marketing, Editorial, Visitor Experience, and Curatorial teams, as well as externally with trustees, committee members, volunteers, members, interns, and external vendors. Attention to detail, excellent communication skills, project management skills, ability to work under numerous overlapping deadlines, and a desire to create and maintain orderly systems are key qualities for this position.

Within the first 30 days, the Associate will have gained familiarity with SFMOMA’s systems, workflows, and donor programs while capably supporting the core administrative and database management tasks associated with the role.

Within the first 90 days, the Associate is able to work with increasing independence, demonstrating reliable attention to detail when managing regular renewals, donor communications, and supporting donor events.

By the end of one year, the Associate should be a trusted, self-sufficient member of the Philanthropy team who consistently delivers quality work, meets deadlines, strengthens donor relationships, and contributes meaningfully to the strategic planning of the Curators’ Circle program.

Undergraduate degree or comparable work experience.

Minimum of two (2) years of experience in development position preferred

Excellent support staff skills, including exceptional communication and interpersonal skills

Prior experience in Tessitura or other Customer Relations Management (CRM) database software is preferred

A demonstrated ability to produce detail-oriented work when performing a variety of work-related functions such as typing, proofreading, data entry, file management and calculations is required.

Communicate effectively in person, on the telephone, and in writing with supervisors, staff, trustees, donors, and volunteers with grace and accuracy. 

Ability to handle multiple projects and deadlines simultaneously in a fast-paced and busy environment.

Ability to take initiative and work independently when needed, ask clarifying questions, and the capability to work with minimal supervision.

Proficiency in all Microsoft Office Programs including Microsoft Word (including Mail Merge), Outlook, Excel, and PowerPoint.

Proficiency in Customer Relations Management (CRM) database software (Tessitura preferred).

Proficiency in Venue and Event Management software (Artifax preferred).

Strong attention to detail.

Demonstrate a genuine interest in fundraising in a nonprofit setting.

Experience with standard office procedures and practices.

Ability to work under pressure and against deadlines.