Project Coordinator

Threshold Communications is seeking a highly organized and customer focused Project Coordinator to join our growing team. This role is critical to the continued success of our customer implementations and ongoing account management efforts.

The ideal candidate will bring either telecommunications industry experience or strong project management experience within a fast-paced environment. Candidates who thrive in this role are proactive communicators, highly detail oriented, responsive, organized, and comfortable managing multiple moving pieces simultaneously across customers, carriers, vendors, and internal teams.

This is a fully remote position open to candidates located anywhere within the United States. The role reports directly to company leadership and works closely with internal operations, sales, provisioning, and customer support teams on a daily basis.


What Success Looks Like
Success in this role means providing a high level of responsiveness and communication to both customers and internal stakeholders while effectively managing multiple active projects at once.

The ideal candidate will quickly become comfortable navigating carrier portals, tracking order statuses, maintaining detailed project documentation, coordinating timelines, and ensuring customers consistently receive timely updates throughout the lifecycle of their projects.

This person should be comfortable operating independently, conducting research when needed, and supporting teammates collaboratively within a highly team oriented environment.