Shopback 25mo ago

Senior Business Analyst - Payments

Singapore·SingaporeFull-timesenior

OtherBusiness AnalystData & AI

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Quick Summary

Overview

Our Journey The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025,

Technical Tools

OtherBusiness AnalystData & AI

Our Journey

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

The Role

We are looking for a Business Planning & Strategy Analyst to join our Regional Payments team. In this role, you will work closely with the Strategy & Planning team to provide strategic insights to the business across our Payments Products / Services. The ideal candidate is one who has both the technical savviness to wrangle with data and design comprehensive solutions, as well as the business acumen to partner with different stakeholders and generate actionable insights.

Serve as a key analytical partner to business stakeholders, managing and prioritising data needs across teams to enable informed, data-driven decision-making.

Collaborate closely with local leads to understand business priorities and help develop commercial and marketing strategies based on your insights and recommendations.

Define key performance metrics and build reporting tools to track, visualise, and communicate performance to stakeholders.

Develop and own key processes across various topics including sales productivity, campaign management, competitive intelligence, and more.

Support the development of business plans and forecasts for Financial Services business unit.

Strengthen data reporting standards for Financial Services by partnering with internal data teams and leveraging on in-house data tools.

Drive efficiency and scalability across workflows by implementing automation and AI-driven solutions.

Bachelor's degree in Business Analytics, Math, Engineering, Finance, Economics, or a related field.

2 to 4+ years of experience in analytics, business planning, or business strategy.

Strong Expertise in SQL, spreadsheets and data visualization tools is a must.

Strong analytical and problem-solving skills, with extensive experience in data analysis and modeling.

Strong project management skills, with the ability to manage multiple projects and priorities, as well as communicate complex ideas to a variety of stakeholders

Comfortable with ambiguity and able to navigate complex, rapidly changing environments

Familiarity with market research, competitive analysis, and financial modeling is a plus.

Understanding of the payments ecosystem is a plus

AI Adoption: Demonstrated use of AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale