Operations Manager - Administrative Services

Toronto · TorontoFull-Timemid

OperationsOperations Manager

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Quick Summary

Overview

About ShyftLabs At ShyftLabs, we live and breathe data. Since 2020,

Technical Tools

OperationsOperations Manager

About ShyftLabs

At ShyftLabs, we live and breathe data. Since 2020, we’ve been helping Fortune 500 companies unlock growth with cutting-edge digital solutions that transform industries and create measurable business impact. We’re growing fast and we’re looking for passionate problem-solvers who are ready to turn big ideas into real outcomes.

The Opportunity

We are seeking a visionary Operations Manager - administrative services to join our Toronto office and lead the strategic and operational direction of our technology initiatives.

Lead and oversee daytoday administrative operations to ensure smooth, efficient functioning of the organization, aligning activities with company objectives.

Coordinate and support talent acquisition activities, including prehire administration, onboarding, and initial training to ensure a seamless experience for new employees.

Work closely with the CEO to coordinate priorities, monitor action items, and help implement operational initiatives that support the company’s growth in the data and technology consulting space.

Overseeing core administrative operations, including document management, office coordination, and HR support functions.

Handle urgent, sensitive, and ambiguous matters with discretion and sound judgment, ensuring clear communication, timely followup, and appropriate escalation where required.

Oversee corporate governance processes and internal compliance procedures, ensuring adherence to company policies, contractual obligations, and applicable regulatory requirements.

Manage the processing and lifecycle of NDAs, MSAs, contracts, and other key agreements, including tracking approvals, renewals, and expiry dates to minimize legal and operational risk.

Prepare concise reports, dashboards, and briefing materials for leadership and management committees to support decisionmaking on administrative and operational matters.

Plan, administer, and monitor budgets related to office operations, contracts, equipment, and supplies, ensuring cost effective use of resources.

Oversee vendor relationships, facilities coordination, access management, and essential office services so that teams have the tools and environment needed to be effective.

Track office expenditures, approvals, and renewals in coordination with the finance team, maintaining accurate records and supporting regular financial reviews.

Improve systems and documentation to reduce single-point dependency and increase operational resilience

Ensure office operations support executive productivity and team effectiveness.

A university degree in business administration, management, commerce, or other discipline related to the company's service is required.

Minimum 2 years of experience at a professional level in administrative services are required.

At least 1 year of experience as a middle manager.

Demonstrated patience, tact and diplomacy while leading a diverse team of professionals.

Ability to multi-task, remain cool and keep up in a fast-paced environment.

Excellent, interpersonal and communication experience, verbal, written and administrative skills

$75,000 - $85,000 (CAD)