Sila
Sila1mo ago
USD 32–36/yr

Dispatch Supervisor

United StatesUnited States·NorthbrookFull-timemid
OtherSupervisor
2 views0 saves0 applied
Apply Now

Quick Summary

Overview

Job Requirements – HVAC/Plumbing & Sewer Dispatch Supervisor AA Service Company - Northbrook, IL Position Overview We are seeking a talented, experienced Lead HVAC/Plumbing & Sewer Dispatch Supervisor who thrives in a fast paced environment and can manage high call volume, scheduling complexity,…

Key Responsibilities

Lead daily dispatch operations for HVAC, plumbing, and sewer service teams of roughly 2-4 team members. Utilize Service Titan to schedule, assign, and track jobs efficiently.

Technical Tools
OtherSupervisor

Requirements

~1 min read

Position Overview

We are seeking a talented, experienced Lead HVAC/Plumbing & Sewer Dispatch Supervisor who thrives in a fast paced environment and can manage high call volume, scheduling complexity, and urgent service needs with confidence. This role requires leadership, technical understanding of the trades, and a passion for developing people and driving KPIs.

You’ll be the central hub of communication between customers, technicians, and management—ensuring smooth operations, excellent customer experiences, and consistent achievement of daily goals.

________________________________________

Key Responsibilities

  • Lead daily dispatch operations for HVAC, plumbing, and sewer service teams of roughly 2-4 team members.
  • Utilize Service Titan to schedule, assign, and track jobs efficiently.
  • Resolve customer issues promptly and professionally to maintain high satisfaction.
  • Ensure the team consistently meets or exceeds daily KPI goals.
  • Strategically schedule technicians to maximize productivity and minimize downtime.
  • Create and review estimates as needed to support customer and field operations.
  • Apply trade knowledge to support troubleshooting and job preparation.
  • Train, mentor, and motivate dispatchers and technicians to strengthen team performance.
  • Develop programs and incentives to encourage teams to hit operational targets.
  • Support a 24/7 emergency service operation, with flexibility for occasional after hours needs.
  • Collaborate closely with operations management to streamline processes and improve efficiency.

    • Job Requirements

  • 2+ years of dispatching experience (HVAC, plumbing, sewer, or related industries strongly preferred).
  • Proficiency with Service Titan or similar job management platforms.
  • Strong problem solving and multitasking skills.
  • Clear and confident communication skills.
  • Ability to perform under pressure in a fast paced, dynamic environment.
  • Solid understanding of HVAC, plumbing, or sewer trades.
  • High energy, strong work ethic, and a desire for career growth and leadership.
  • Ability to coach, train, and inspire team members.
  • Organizational excellence and attention to detail.

    •  

    Location & Eligibility

    Where is the job
    Northbrook, United States
    On-site at the office
    Who can apply
    US
    Listed under
    United States

    Listing Details

    Posted
    March 17, 2026
    First seen
    March 26, 2026
    Last seen
    May 11, 2026

    Posting Health

    Days active
    46
    Repost count
    0
    Trust Level
    42%
    Scored at
    May 11, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Apply for this position
    Sila
    Sila
    lever
    Employees
    5
    Founded
    2020
    Domain
    sila-irm.com
    Jobs
    View 257 jobs
    View company profile

    4 other jobs at Sila

    View all →

    Explore open roles at Sila.

    Sila
    HVAC Install Helper
    USD 18–23
    Full-time    Sila
    HVAC Maintenance Tech
    USD 15–30
    Full-time    Sila
    HVAC Outside Sales Manager
    USD 95000–170000
    Full-time    Sila
    HVAC Service Coordinator
    USD 17–18
    Full-time

    Similar Supervisor jobs

    View all →
    aes-restaurantsaes-restaurants
    Supervisor
    fullTime
    Marriott Hotels & ResortsMarriott Hotels & Resorts
    Supervisor-Cooks
    CrescentCrescent
    Logistics Supervisor (1st Shift)
    USD 60000-70000
    CTCT
    Assistant Supervisor Of Transportation Operations (Hybrid | 37.5 Hours)
    daviesdavies
    Technical Supervisor - Credit Hire Team
    Permanent - Full Time
    J
    Jjsnackfoods
    Food Safety QA Supervisor

    Browse Similar Jobs

    Manager5.6kAssistant Manager5.5kTeam Member5.1kEngineer3.3kDirector2.6kAssistant2.5kConsultant2.4kAssociate2.2kData Collector2.2kFitness & Wellness2.1kTechnician1.8kRestaurant General Manager1.7kCoordinator1.6kTeam Leader1.6kAnalyst1.4kCrew Member1.2kBehavioral Health1.2kPart Time1.2kSocial Worker1.1kAssistant General Manager1.1k
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    SilaDispatch SupervisorUSD 32–36
    Apply Now