Senior Regional Marketing Manager

Sila Services is looking for an experienced Senior Regional Marketing Manager to lead marketing strategy and execution for our New England businesses. 

This role requires marketing experience within the residential home services industry, specifically HVAC, Plumbing, Electrical or a closely related in-home service business, as well as hands-on experience using ServiceTitan. 

You’ll partner closely with our Regional VP, General Managers and Marketing team to build and execute marketing plans across multiple HVAC, Plumbing and Electrical brands throughout New England. 

This is a hands-on role for someone who understands how marketing works in the home services world. You know how to generate calls and leads, understand seasonality, evaluate marketing spend, track conversion and ROAS, and adjust quickly when a location or campaign isn’t performing. 

Own the development and execution of marketing plans for multiple brands across the New England region 

Partner closely with General Managers and the Regional VP to understand each business, local market and growth goals 

Manage regional and brand-level marketing budgets and make sure dollars are being invested where they will have the greatest impact 

Develop and execute lead-generation strategies across digital and traditional marketing channels 

Manage campaigns across SEO/SEM, websites, social media, email, radio, TV, print, outdoor and other local channels 

Use ServiceTitan and other reporting tools to monitor lead generation, booked calls, conversion, revenue and overall marketing performance 

Track marketing performance and ROAS and make recommendations based on the data 

Identify underperforming campaigns quickly and shift dollars toward stronger-performing channels and opportunities 

Lead monthly and quarterly marketing KPI and scorecard reviews with business and marketing leadership 

Identify trends, gaps and opportunities across individual businesses and the overall region 

Develop marketing strategies to support underperforming locations, including digital campaigns, outbound calling, promotions, offers and pricing initiatives 

Take ownership of strategic initiatives such as memberships, cross-selling, customer retention and other growth opportunities 

Lead and support regional Marketing Manager(s) 

Manage and partner with outside marketing agencies 

Help newly acquired businesses transition into Sila’s regional marketing structure and best practices 

Partner with the broader Marketing team on website content, social media, advertising, creative, offers, messaging and lead-nurturing strategies 

Travel to New England businesses approximately 10–20% of the time 

5+ years of marketing experience with a strong focus on lead generation and measurable revenue growth 

Marketing experience within the residential home services industry, including HVAC, Plumbing, Electrical or a closely related in-home services business 

Hands-on ServiceTitan experience 

Strong understanding of how marketing drives calls, booked appointments, leads and revenue within a home services business 

Experience managing marketing budgets and measuring performance and ROAS 

Experience across both digital and traditional marketing channels 

Strong analytical skills and the ability to turn data into clear recommendations and action 

Experience working directly with General Managers, operations leaders or other business leaders 

Ability to manage multiple brands, markets, priorities and deadlines at the same time 

Strong project management and organizational skills 

Excellent communication and presentation skills 

Ability to work independently and move quickly in a fast-paced, high-growth environment 

Bachelor's degree in Marketing, Business, Communications or a related field 

This is not a general marketing position. We are specifically looking for someone who has worked in marketing within the home services industry and understands the connection between marketing activity, inbound leads, booked calls, conversion and revenue. 

ServiceTitan experience is required for this position. 

Sila Services is one of the fastest-growing residential home services platforms in the country, supporting HVAC, Plumbing and Electrical businesses across multiple markets. 

We are growing quickly through both organic growth and acquisitions, and marketing plays a major role in that growth. 

This is an opportunity to own marketing for an important region, work directly with business leaders and have a measurable impact across multiple brands. 

If you have home services marketing experience, know ServiceTitan and love figuring out how to generate more leads and revenue, we’d love to talk to you.