Dispatcher

United States·ManassasFull-timemid

Logistics & Supply ChainDispatcher

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Quick Summary

Overview

Dispatcher My Plumber Plus | Generous Benefits | Growth Opportunities Ready for a career where you’re more than just a number? Join the team at My Plumber Plus,

Technical Tools

Logistics & Supply ChainDispatcher

What We Offer

~2 min read

Ready for a career where you’re more than just a number?

Join the team at My Plumber Plus, a trusted name in home services since 1982. We’re known for delivering exceptional customer service while creating a supportive, team-oriented environment where employees can grow and succeed long term.

We’re looking for a highly organized, customer-focused Dispatcher to help keep our technicians moving efficiently while delivering an outstanding experience for our customers.

This is a fast-paced role that requires strong communication, problem-solving, and the ability to think quickly under pressure.

✓Competitive pay: $20–$21/hour DOE

✓Medical, Dental & Vision Insurance

✓401(k) with company match

✓Paid Vacation & Holidays

✓Ongoing training and professional development

✓Stable, growing company with over 40 years in business

✓More than 30% of employees have been with us 10+ years

✓Employee perks including box seats to Capitals games and Jiffy Lube Live

✓Team events for employees and families

Monday – Friday: 10:30 AM – 7:00 PM
Alternating Saturdays (with Thursday off that week)

Responsibilities

~1 min read

→Coordinate and dispatch technicians to service calls efficiently
→Prioritize emergency and high-priority customer calls
→Optimize technician schedules to maximize productivity and customer satisfaction
→Communicate updates between customers and field technicians throughout the day
→Manage schedule changes, cancellations, and rescheduling requests
→Maintain accurate customer information and service records
→Utilize ServiceTitan software to manage dispatch operations
→Deliver professional, friendly customer service on every interaction
→Support a positive, team-oriented work environment