Physician Liaison and Onboarding Manager

RemoteSalary Exemptmid

Customer SuccessOnboarding Manager

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Quick Summary

Key Responsibilities

Lead, mentor, and develop team members to consistently achieve performance goals. Deliver timely, constructive feedback, recognizing achievements and addressing performance issues when needed.

Requirements Summary

Bachelor's degree in Business Administration, Healthcare Administration,

Technical Tools

Customer SuccessOnboarding Manager

Execute strategic and operational initiates supporting physician operations and clinical innovation.
Serve as the trusted advisor and primary administrative partner to the physician organization, fostering strong physician relationships, facilitating engagement, and ensuring physician needs and concerns are effectively represented and addressed.
Manage and coordinate physician administration activities, ensuring effective communication, alignment, and follow-through across clinical teams. Manage administrative operations related to physician support, clinical governance, compliance, and quality programs.
Lead and participate in cross-functional projects involving physicians, operational leaders, technology teams, and administrative staff, monitoring timelines, deliverables and performance outcomes to achieve organizational goals.
Partner with physicians and operational leaders to improve efficiency, effectiveness, and consistency across the physician organization.
Support physician engagement, onboarding, retention, and workforce planning initiatives.
Partner with clinical, technology, and operational stakeholders to drive adoption of new tools, workflows, and processes, while providing progress updates and outcome reporting to executive leadership.
Support the development, implementation, and maintenance of clinical policies, procedures, and standard operating practices.
Coordinate innovation initiatives, pilot programs, and process improvements to enhance clinical operations and patient care outcomes.

Responsibilities

~1 min read

→Lead, mentor, and develop team members to consistently achieve performance goals.
→Deliver timely, constructive feedback, recognizing achievements and addressing performance issues when needed.
→Assess staffing requirements and partner with HR to recruit, hire, and seamlessly onboard new employees.
→Cultivate a positive and collaborative, patient first-driven workplace culture that reflects the company’s mission and vision.
→Make strategic, well-justified decisions in alignment with organizational policies and objectives.
→Direct operational, budgetary, and financial activities within area of responsibility.

Bachelor's degree in Business Administration, Healthcare Administration, or a related field required.
Master's degree preferred.
5-7 years of healthcare administration, physician operations, project management, or clinical operations experience.
Experience supporting physician leadership and cross-functional healthcare initiatives preferred.
Experience in imaging, radiology, or other clinical healthcare environments preferred.

Knowledge of healthcare operations, clinical workflows, and regulatory requirements.
Strong project management and organizational skills.
Excellent verbal and written communication abilities.
Ability to build effective partnerships across clinical and operational teams.
Strong analytical and problem-solving skills.
Experience interpreting operational and performance data.
Familiarity with PACS, RIS, EMR, and healthcare information systems.
Ability to manage multiple priorities in a fast-paced environment.
Demonstrated leadership, coaching, and team development capabilities.
Proficiency in Microsoft Office Suite and healthcare management systems.