Product Compliance Specialist

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. 

This position supports new product introduction and sustaining activities for connected smart home security products. The ideal candidate will bring practical hands-on experience working with third-party laboratories in the US and Asia to ensure timely Compliance certification. The individual will work with manufacturing partners, and cross-functional product teams to deliver compliant products on schedule.

• →Support product compliance activities across new product introduction and sustaining programs, from early requirements definition through certification, production readiness, and post-launch maintenance.
• →Strong hands on knowledge and experience with UL (Underwriters Laboratories) and FCC standards and certification processes.
• →Review and approve pre-certification and certification plans in partnership with internal teams, external laboratories, ODMs, and contract manufacturers.
• →Coordinate issue resolution to help ensure timely completion of product certifications and report issuance.
• →Review product markings, labels, warnings, instruction manuals, declarations, and other compliance-sensitive content for completeness and accuracy.
• →Maintain compliance records and technical documentation in PLM or related business systems in an organized and auditable manner.
• →Assess the compliance impact of design changes, supplier changes, factory moves, firmware revisions, and product updates.
• →Monitor evolving standards and regulations and communicate business impact, timing, and recommended actions to stakeholders.

• Bachelor’s degree in Electrical or Mechanical Engineering.
• 5+ years of experience in consumer product compliance related activities
• Hands-on experience working with third-party laboratories and certification bodies.
• Working knowledge of product safety, RF, EMC, wireless, battery, and environmental compliance processes and documentation requirements..
• Strong written and verbal communication skills.
• Strong organizational skills and the ability to manage multiple projects, timelines, deliverables, and stakeholders simultaneously. 

• Experience with smart home wireless devices.
• Experience supporting sustaining compliance, recertification planning, or market expansion activities.
• Experience working with Asia-based suppliers CMs and test laboratories.
• Experience reviewing manuals, labels, warnings, declarations, and technical files as part of product release readiness.
• Proficiency with using a PLM such as Propel
• Experience with navigating the UK compliance landscape i.e. UKCA, WEEE, etc.

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.