Solutions Architect

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.

Smartsheet is looking for a Solutions Architect to drive quality, efficiency and customer satisfaction within our Professional Services’ business by leading customer conversations and assisting customers with developing, building, testing and deploying solutions that leverage Smartsheet, the Smartsheet API and integrations between Smartsheet and other products. The right candidate will have a passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet’s benefits, use cases, and business and technical elements.

As a Solutions Architect, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role, you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. The right candidate is a strong communicator, detail-oriented, and is motivated by both working independently and leading impactful customer conversations.  

You will report to the Sr. Manager, Solution Architect. This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered.

• Develop, build, test and deploy custom software solutions leveraging a wide array of Smartsheet product & third party APIs
• Lead technical consulting engagements that require custom software development by leading design sessions, defining technical requirements, and validating solution architecture against product best practices
• Design and document technical solutions aligned with client business objectives 
• Serve as the Smartsheet subject matter expert (SME) on Smartsheet product capabilities and extensibility scenarios that leverage the API

• Manage all aspects of technical projects, including, but not limited to, the schedule, deliverables, deadlines and client relationships 

• Drive the technical delivery of custom development, integrations, and data migration elements of a Smartsheet implementation
• Maintain a target billable utilization aligned to the role

• Provide feedback to our Product & Platform Engineering teams that inform product improvements and identify feature gaps

• Other duties as assigned

• 3 years relevant work experience or equivalent combination of relevant work experience and education
• Working experience with two or more of our primary languages (.Net, NodeJS, Python, Java, Ruby)  
• Willing to travel periodically (up to 15%) based on customer and business need 
• Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to  non-technical end user personnel in large enterprises 
• Proven ability to drive projects from concept through completion with minimal guidance
• Customer facing experience 
• Experience working with SaaS/IPaaS applications in an enterprise environment
• Understanding of systems architecture and ability to design scalable performance-driven solutions 
• Understanding of key design patterns and large data volume best practices 
• Knowledge of data integration and experience integrating SaaS applications with different business systems (ETL, CRM, business analytics, reporting, etc.) 
• Bachelors in MIS, CIS, CS preferred but not required 

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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