Independant Sales Supervisor

We are seeking a reliable and detail-oriented Sales Supervisor to support the Sales Manager in driving operational efficiency and team performance.

The ideal candidate is analytical, highly organised, and confident working across systems, data, and cross-functional teams. This role plays a key part in ensuring smooth day-to-day operations, accurate reporting, and consistent execution of sales processes.

• Develop a strong understanding of internal SMD systems and processes, including quotations, sales orders, CRM systems, and the uploading of pricing and promotional specials.
• Ensure accuracy and consistency across all system-related processes.

• Demonstrate strong proficiency in Microsoft Excel, including functions such as VLOOKUP and Pivot Tables.
• Support reporting, pricing analysis, and data-driven decision-making.

• Support the preparation and distribution of price lists, ensuring accuracy and adherence to deadlines.
• Assist in the preparation, monitoring, and management of sales forecasts.

• Exhibit strong communication skills and effectively engage with cross-functional departments.
• Review and approve marketing email communications to ensure accuracy, clarity, and brand integrity.

• Provide support to the team in the absence of the Sales Manager, ensuring continuity of operations and decision-making.
• Assist with team alignment and execution of key processes.

• Attend meetings on behalf of the Sales Manager when required.
• Represent the team professionally and ensure clear feedback and follow-up actions.

• Apply strong analytical and problem-solving skills to address challenges.
• Identify opportunities to improve processes and efficiency.

• Lead by example through fairness, consistency, accountability, and strong time management practices.

• Accurate and efficient management of sales systems and processes
• Timely and accurate pricing and reporting outputs
• Effective support of sales forecasting and planning
• Strong cross-functional communication and alignment
• Seamless operational support to the Sales Manager
• Ability to work under pressure and meet deadlines

• Analytical and detail-oriented
• Proactive and solution-driven
• Reliable and accountable
• Professional and adaptable
• Able to take initiative and work independently

• 2+ years’ experience in a sales support, operations, or similar role
• Strong Microsoft Excel skills (including VLOOKUP and Pivot Tables)
• People management experience is advantageous
• Minimum qualification: Matric
• Relevant tertiary qualification is advantageous