Engineering Manager , Subscriptions Team ( Payments )

• →Own team delivery, including sprint planning, prioritisation, and execution against business goals and KPIs.
• →Collaborate with cross-functional partners to deliver a seamless checkout and subscription experience.
• →Partner with product and engineering stakeholders to align team objectives with company strategy.
• →Identify and remove delivery blockers while improving team processes and ways of working.
• →Support and grow engineers through coaching, feedback, mentorship and setting clear goals.
• →Foster a healthy, inclusive team culture with strong ownership and accountability.
• →Identify and address conflicts in a timely manner.
• →Observe and measure team health/happiness and ensure issues are addressed.
• →Design, develop, and maintain backend systems for subscription-related purchases and transactions.
• →Contribute hands-on to production systems, setting a high bar for code quality, testing, and observability.
• →Lead the team in building scalable, maintainable, and performant services across the payments stack.
• →Drive architecture decisions and ensure alignment with broader system design and engineering standards.
• →Balance feature development with technical debt and long-term system sustainability.
• →Build and maintain integrations with third-party payment providers (APIs, webhooks).
• →Establish strong operational practices including monitoring, alerting, and incident management.
• →Contribute to hiring, onboarding, and building a diverse, high-performing team.

• Proven ability to operate as a hands-on technical leader while managing a team.
• Experience leading delivery, making trade-offs, and driving outcomes in a product-focused environment.
• Experience managing engineers, including coaching, feedback, and performance development.
• Effective communication skills across technical and non-technical stakeholders.
• Comfortable working in ambiguous environments and driving clarity.
• Ability to set technical direction and guide teams toward simple, sustainable solutions.

• Experience building and scaling distributed systems, APIs, and backend services.
• Solid understanding of system design, databases (MySQL), and cloud infrastructure (AWS, GCP, Kubernetes).
• Strong problem-solving skills and a proactive approach to improving systems and processes.

Bonus Points

• Experience with subscription systems, billing platforms, or e-commerce domains.
• Familiarity with mobile payment ecosystems (Apple App Store, Google Play).
• Experience with GraphQL APIs and analytics platforms (e.g., BigQuery).
• Background in experimentation, pricing, or monetization systems.
• Experience in infrastructure, reliability, and large-scale system operations.

• We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
• We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
• We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard.
• We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities

SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what’s next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.

At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.