Services-Project Manager

SpecterOps is looking for an experienced Project Manager to support our world-class Services team and clients. A successful candidate will have excellent business acumen and be passionate about working in a fast-growing company, helping to build great delivery capabilities. In addition, they will be well-organized, self-directed individual with familiarity working for a service-based organization. Experience working in the cyber security industry a plus but not required. 

We're looking for candidates who share our passion and want to help us build world-class delivery and development teams. This position will include management of customer security engagements and internal company efforts. 

Salary Range: base salary annually, commensurate with experience.  

• Mid-level:  $115,000 - $140,000 

• →Manage Services projects, resource management, and customer relationships
• →Maintain project information in various project management tools (Kantata, Jira, GitHub, Confluence, etc.)  
• →Assist account managers in customer relationship management and advocacy
• →Schedule and lead meetings such as internal kick-off, client-facing kick-off, retrospectives, client satisfaction, and resource allocation
• →Manage project execution ensuring key milestones deadlines are met and deliverables are captured throughout project and development lifecycle
• →Report on company and Services performance metrics
• →Setup and tear down internal infrastructure used for service delivery according to documented procedure
• →Generate planning phase documents and coordinate completion with project lead
• →Coordinate project documents that require customer feedback or approval through to finalization
• →Purge customer data from information systems according to data retention policies
• →Communicate employee and customer feedback, concerns, and successes to leadership
• →Proactively identify, communicate, and resolve obstacles at the lowest-level possible
• →Manage ad-hoc customer requests related to Services project delivery 

• 3-5+ years of Project Management experience in a consulting environment
• Demonstrated understanding of project management concepts (predictive, agile, etc.)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Demonstrated skills in multitasking, time management & organization to effectively engage and contribute to multiple, simultaneous projects
• Strong communication and interpersonal skills
• Experience managing and analyzing metrics and financials in a consulting or technical environment
• Strong technical skills, including the ability to follow offensive and defensive security assessment practices 
• Ability to successfully complete a criminal background investigation 
• Desire to embody our core values of passionate curiosity, consistent improvement, empathy, sustainability, humility, and empowerment through transparency 

• Bachelor's degree in a business, communications, or technical field
• Demonstrated experience in account management
• Experience in technical writing
• Experience supporting security projects (i.e. penetration testing, red team operations, compromise assessments)
• Experience in managing software development and engineering projects across the full lifecycle including architecture, development, testing, deployment and maintenance
• Experience with facilitating planning sessions, backlog refinement and retrospectives
• Previous management experience in a fast-paced, high growth environment.
• Experience with customer management, project management and financial management systems
• Ability to travel 25%