Junior Copywriter, Social + Community

Since launching in 2019, Starface has turned the historically negative experience of having acne into a more joyful, relatable one with a category of its own: expressive and effective products that make people feel good. With a full suite of hydrocolloid pimple patches in bright colors and a roster of limited-edition collaborations— from fan-favorite characters like Hello Kitty and Snoopy to fashion brands like Marc Jacob’s Heaven—it’s easy to see why Starface users say they look forward to getting breakouts. Featuring award-winning formulas and ultra-cute packaging, Starface products are designed to make you smile every time you use them.

Starface is looking for a Junior Copywriter to help translate the Starface voice consistently across all social platforms. You’ll report directly to our Copywriter and collaborate closely with Creative, Social, Marketing, and CX to oversee community management.

The right person for this role loves being online, is naturally funny, has strong decision-making skills, and is excited to write. You’ll be asked to act quickly, juggle multiple conversations on different apps, and comfortably balance humor while staying mindful of our brand presence and audience.

At Starface, we love people who show up as themselves and approach tasks with curiosity and creativity. If you feel like you really “get” social media, understand how tone reads online, and want to write for real people, please keep scrolling :)

• Own daily community management across all social platforms (including Instagram, TikTok, and Facebook) with a focus on monitoring and responding to comments, direct messages, and user generated content
• Maintain fast, thoughtful responses across social platforms while balancing humor, warmth, and brand self-awareness
• Collaborate with the Influencer/Marketing team to create copy for seeding initiatives, gifting, launches, and VIP communications
• Monitor and reply to comments on paid ads and support the Copy team as needed with in-asset copy and descriptions
• Draft comments for owned social content and reactive communications during launch periods, as well as captions and IG Threads as needed
• Track recurring community questions, feedback, and trends and proactively identify and escalate sensitive topics to necessary teams (including CX and Regulatory)
• Flag potential UGC and creators to relevant Social/Influencer teams
• Stay on top of platform-native behaviors, in-the-know humor, internet culture, and the conversations Starface should be a part of
• Assist with various copy projects as needed, including Big Yellow character development, product launches, evergreen marketing, brainstorms, and new social platforms 
• Be available after hours when necessary for timely or urgent matters (including weekends)

• You have 2–3 years of experience in social media copywriting, community management, or brand writing
• You have a strong understanding of the Starface voice and how the brand shows up online 
• You’re an excellent writer with a sharp sense of humor and strong grasp of tone, timing, and voice
• You’re collaborative, flexible, and able to work quickly while maintaining good judgment
• You’re optimistic, creative, and motivated by fun 
• Experience in comedy, improv, or satirical writing is a plus, but not required :)