Sales and Event Coordinator

Description

 Join the team at Le Méridien Charlotte and Sheraton Charlotte as our Sales & Events Coordinator!

• →Provide day-to-day administrative support to the Sales, Marketing, and Events teams, including coordinating calendars, appointments, meetings, correspondence, and department schedules. 
• →Support Sales Managers with tracking leads, tentative and definite business, group bookings, room blocks, account activity, and follow-up. 
• →Assist with preparations for sales calls, client appointments, hotel site visits, trade shows, networking events, and other sales activities. 
• →Coordinate meeting space, materials, refreshments, and other details for client appointments and hotel site visits. 
• →Assist the Events and Catering teams with the preparation and distribution of Banquet Event Orders (BEOs), event resumes, function sheets, diagrams, and other event documents. 
• →Maintain accurate event information, including room assignments, agendas, guarantees, special requests, and other group details. 
• →Prepare materials for pre-convention meetings, event meetings, sales meetings, and client appointments. 
• →Communicate group and event information to the appropriate hotel departments to help ensure teams are prepared for upcoming functions. 
• →Prepare welcome letters, VIP and amenity lists, signage, registration materials, and other collateral for groups and events. 
• →Respond to client and meeting planner inquiries professionally and promptly, directing requests to the appropriate team member when needed. 
• →Assist with coordinating client and meeting planner requests across hotel departments and help provide an organized, seamless experience from planning through arrival. 
• →Prepare reports, spreadsheets, presentations, correspondence, and other departmental materials as requested. 
• →Maintain organized account files, contracts, client records, shared drives, templates, forms, and other Sales & Events resources. 
• →Support prospecting efforts and account research as directed by the Sales team. 
• →Assist with client confirmations, thank-you correspondence, and post-event follow-up. 
• →Maintain professionalism and confidentiality when handling client, group, and hotel information. 
• →Perform additional administrative and departmental duties as needed.

Requirements

• Strong organizational skills with excellent attention to detail. 
• Strong written and verbal communication skills. 
• Ability to manage multiple priorities and deadlines in a fast-paced environment. 
• A professional, service-oriented approach when interacting with clients, meeting planners, guests, and hotel teams. 
• Strong computer skills and the ability to learn hotel sales, catering, and event management systems. 
• Ability to work collaboratively across Sales, Events, Banquets, Food & Beverage, and other hotel departments. 
• High school diploma or equivalent required; additional education or relevant training preferred.
• At least one year of office environment experience required.

 EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.