Stripe5d ago

Customer Funds Reconciliation and Safeguarding Specialist, Luxembourg

Luxembourgmid

DesignOther

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Quick Summary

Requirements Summary

Education: Bachelor’s degree in Finance, Accounting, Business, or a related field. Experience: 5+ years in payments operations, reconciliations, safeguarding, finance controls,

Technical Tools

DesignOther

Responsibilities

~1 min read

→Daily Safeguarding Calculations and Reconciliations:

→Perform daily safeguarding calculations and reconciliations between customer liabilities and safeguarding accounts (wallets) /permitted safeguarding instruments.
→Ensure reconciliations are complete, accurate, and performed within defined timelines, with appropriate sign-offs.

→Exception Management and Root Cause Analysis:

→Identify breaks and anomalies, investigate root causes, coordinate fixes with Operations, Engineering, Finance, and banking partners, and document outcomes.
→Maintain a structured log of exceptions, root causes, and remediation actions.

→Documentation and Audit Readiness:

→Maintain safeguarding policies, procedures, runbooks, and evidence packs; ensure processes are inspection-ready at all times.
→Support internal and external audits and respond to information requests related to safeguarding and reconciliations.

→Partner Interfaces and Operational Controls:

→Work with banking partners and custodians (as applicable) to ensure statement availability, cut-off alignment, and operational robustness.
→Support contingency procedures for operational disruptions affecting safeguarding processes.

→Continuous Improvement:

→Drive automation and improvement initiatives to reduce manual effort and operational risk in reconciliation workflows.
→Develop operational KPIs and dashboards to monitor safeguarding performance and exceptions.

Requirements

~1 min read

Bachelor’s degree in Finance, Accounting, Business, or a related field.

5+ years in payments operations, reconciliations, safeguarding, finance controls, or similar roles; EMI/PI and crypto experience is strongly preferred.
Experience operating daily controls with tight deadlines and strong evidence discipline.

Strong analytical skills and attention to detail; excellent Excel and data handling capabilities.
Strong documentation and operational discipline; ability to manage incidents and escalate appropriately.
Strong communication and coordination skills across different functions (engineer, accounting, Treasury and compliance) and seniority