Software Engineer II - Fulfillment

United States·Los Angelesmid

OtherSoftware EngineerSoftware Engineering

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Quick Summary

Overview

Key Responsibilities

Design, implement, and operate backend services and integrations powering the post-purchase fulfillment pipeline (barcode validation, mobile wallets, partner APIs, & inventory reconciliation).

Technical Tools

OtherSoftware EngineerSoftware Engineering

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

The Fulfillment team ensures that every ticket delivered is valid. We own the post-purchase flow; including barcode integrations, mobile wallets, partner APIs, inventory reconciliation, observability, and incident response, with a mission of zero fulfillment breakage and a seamless experience for fans and sellers.

As an Software Engineer II, you’ll build end-to-end post-purchase flows, partner integrations that directly drive reliability improvements and measurable business impact at massive scale.

Location: Hybrid (3 days in office/2 days remote) – Century City, CA

What You'll Do:

Design, implement, and operate backend services and integrations powering the post-purchase fulfillment pipeline (barcode validation, mobile wallets, partner APIs, & inventory reconciliation).
Build 0-to-1 fault-tolerant systems and async pipelines (queues/streaming) that scale for peak event traffic and ensure idempotent, reliable delivery.
Own features end-to-end: from requirements and architecture to implementation, testing, deployment, monitoring, and runbooks.
Collaborate cross-functionally with Product, Data, and QA, as well as two Operations partners:
- Active Support: enhances the post-purchase customer experience and builds tools for fans and support agents.
- Marketplace Operations: drives inventory quality and supply across events.
Instrument services with robust observability: metrics, logs, distributed traces, and alerting to proactively detect and reduce fulfillment breakage.

Fast-Paced, Ambiguous Engineering Culture: Thrive in an environment that encourages bold experimentation, rapid iteration, and innovative problem-solving.
Exposure to AI-Driven Experiences: Work on real-world products that integrate AI-powered functionality, shaping the way fans interact with our platform.
Meaningful Product Impact: Build the technological backbone of our marketplace, delivering reliable, scalable systems that power millions of ticket transactions and directly reduce post-purchase failures.
Collaborative Engineering Environment: Join a team of talented engineers who value thoughtful execution, shared ownership, and celebrating wins together.
Continuous Feedback and Growth: Enjoy a culture centered on regular, constructive feedback to refine your technical skills, deepen your product judgment, and grow as an engineer.

Responsibilities

~1 min read

→3-4 years building production software with a focus on backend and distributed systems.
→Proficient in Java, Python, or Golang, with experience building and consuming APIs.
→Built scalable, reliable systems for real-time ticketing, barcode validation, and post-purchase workflows.
→Designed async pipelines and streaming systems (Kafka or similar) to handle peak traffic with zero breakage.
→Integrated third-party APIs, with bonuses for experience in venue systems, barcode providers, or mobile wallets.
→Operated cloud services (AWS, GCP, Azure), delivering features that improve reliability and power seamless experiences at scale.

What We Offer

~2 min read

✓Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.

✓Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.

✓Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.

✓Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.