Leader, Continuous Improvement (Edge)

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Quick Summary

Key Responsibilities

Lead diagnosis of workflow impediments and organizational friction across the business — especially where the problem itself isn't yet well-defined — and facilitate senior stakeholders toward clear,

Requirements Summary

Demonstrated ability to facilitate senior stakeholders — including C-suite/Board-level audiences — through ambiguous, high-stakes problem-solving to a clear root cause and a compelling,

Technical Tools

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Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.

About the Role

~1 min read

Responsibilities

~1 min read

→Facilitate to Root Cause: Lead diagnosis of workflow impediments and organizational friction across the business — especially where the problem itself isn't yet well-defined — and facilitate senior stakeholders toward clear, actionable root causes.
→Influence Executive Leadership: Distill complex, ambiguous problems into a clear narrative and communicate root causes and solution options in a way that builds conviction and drives decisions at the executive level.
→Drive Change Through Structured Problem-Solving: Lead focused problem-solving sessions (Problem Solving Process, Kaizen-style events) that drive process improvement and cross-functional alignment.
→Own the PE Roadmap: Develop the PE roadmap in partnership with senior leadership, aligned to business priorities, annual targets, and strategic plan objectives.
→Build the Organization's PE Muscle: Promote and evolve a practical set of PE tools (Standard Work, Transactional Process Improvement, Problem-Solving Process, Daily Management, Kaizen) — with the judgment to know which tool fits which situation and when to set the playbook aside.
→Partner on Strategy Execution: Be an active partner in Policy Deployment (Strategic Transformation) and Daily Management initiatives alongside business leadership.
→Develop Talent: Own and continuously improve the PE training program; coach and evaluate practitioners toward Certified Practitioner status.

Requirements

~2 min read

Executive facilitation and influence: Demonstrated ability to facilitate senior stakeholders — including C-suite/Board-level audiences — through ambiguous, high-stakes problem-solving to a clear root cause and a compelling, actionable path forward. This is the single most important skill for this role.
Comfort with ambiguity: Track record of shaping and scoping problems that don't arrive pre-defined, rather than only executing a known methodology against a known workflow.
8+ years leading structured problem-solving, organizational transformation, or operational improvement in complex, fast-moving, or mission-driven organizations. This might come from Lean/Six Sigma in an operations- or human-services-heavy context (healthcare, education, government) — or equally from management consulting, corporate strategy, organizational design, or internal ops/strategy roles at complex service organizations. Your problem-solving and facilitation ability matter more than your specific tool pedigree.
Coaching and talent development: Demonstrated ability to build and develop high-performing, cross-functional problem-solving teams.
Experimentation mindset: Able to help teams take and manage risk, and drive experimentation to facilitate learning.
Change leadership: Demonstrated ability to lead an organization through significant change without losing momentum, and to inspire continuous focus on key drivers — ideally within a decentralized, people-first, or mission-driven organization.
Working fluency in structured problem-solving frameworks (Lean, DMAIC/PSP, Daily Management, Kaizen, Standard Work, Policy Deployment/Strategic Business Transformation), with the judgment to apply the right tool to the right situation rather than a single methodology by default.
Bachelor's degree in Business, Education, Public Policy, Engineering, or another relevant field — or equivalent demonstrated experience.

Exact compensation may vary based on skills and experience.

Compensation Range

$200,000—$225,000 USD

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.