QA Engineer

PhilippinesRemoteFull-timemid

EngineeringQa Engineer

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Quick Summary

Overview

About us Suger helps revenue teams sell more effectively by simplifying the workflows required to buy and sell through cloud marketplaces. We make it easier for our customers to transact, manage,

Technical Tools

EngineeringQa Engineer

About us

Suger helps revenue teams sell more effectively by simplifying the workflows required to buy and sell through cloud marketplaces. We make it easier for our customers to transact, manage, and grow deals across AWS, Azure, Google Cloud, Alibaba, Oracle and Snowflake, creating a smoother buying experience for their customers. We’ve grown quickly by becoming the end-to-end orchestration system for the fastest growing sales channel (B2B Cloud Marketplaces) leveraging AI and integrations with core systems.

Today, we’re working ~300 amazing customers, ranging from enterprises like Snowflake, Workday, Intel to the top AI-native companies like the main AI labs, Decagon, Glean, etc.

We're hiring a QA Engineer based in the Philippines to join our growing Engineering team. You'll own quality across our platform - a system that integrates deeply with AWS, GCP, and Azure Marketplace APIs as well as core systems like Salesforce and HubSpot - and help us ship fast without breaking things for ~300 customers who depend on us to get their deals paid.

This is a hands-on role spanning manual and automated testing. You'll build test plans against new features, write and maintain automated test suites, chase down and document bugs with enough detail that engineering can act on them immediately, and be a gatekeeper for release quality across web app and API surfaces.

Test Planning & Execution

Design and execute test plans for new features and releases, covering functional, regression, and edge-case scenarios
Write clear, structured test cases from product specs and user stories
Perform manual exploratory testing across web application and API surfaces
Validate integrations with cloud marketplace APIs (AWS, GCP, Azure Marketplace) and CRM systems (Salesforce, HubSpot)
Test Automation
- Build and maintain automated test suites for critical user flows and API endpoints
- Integrate automated tests into CI/CD pipelines to catch regressions before release
- Continuously expand automated coverage as the product surface grows
- Bug Management & Quality Gatekeeping
  - Identify, document, and prioritize bugs with clear repro steps, logs, and screenshots
  - Triage issues with Engineering and Product, and verify fixes before closure
  - Own release sign-off - confirm build quality before features ship to customers
  - Track quality metrics (bug counts, escape rate, test coverage) and flag trends
  - Cross-functional Collaboration
    - Partner with Engineering during sprint planning to flag testability and edge-case risks early
    - Work with Product Support and Customer Success to reproduce and validate customer-reported issues
    - Contribute to internal QA documentation, test playbooks, and best practices

3+ years of QA experience in a SaaS or B2B software environment

Solid grasp of manual testing methodology - test case design, regression testing, exploratory testing

Experience with test automation frameworks and willingness to write/maintain automated tests

Comfortable testing REST APIs and reading logs to diagnose issues

Excellent written English and bug-reporting skills - you can write a repro steps that lets an engineer fix the issue without back-and-forth

Self-starter who takes ownership without heavy oversight, comfortable in a fast-paced startup environment

High attention to detail and a quality-first mindset

Experience testing integrations with cloud marketplaces (AWS, GCP, Azure Marketplace) or CRM platforms (Salesforce, HubSpot)

Familiarity with CI/CD tools (GitHub Actions, CircleCI, or similar)

Basic SQL for data validation

Prior experience at an early-stage startup or high-growth SaaS company

• Be part of a high-performing team at a fast-growing cloud marketplace company backed by leading VCs
• We are a team of ~60 people with hubs in SF and Vancouver.
• Top-notch team - You'll work with an awesome bought-in team, who have both built large-scale enterprise SaaS products at top companies (e.g. Google, Meta, Salesforce, Confluent) and high-growth startups (e.g. Workstream, Motive, Square).
• Well-funded / long runway
• We are a fast-moving flat org and avoid hierarchical structures