Payment Analysis Associate

Sunrise Group is building the future of sleep health by combining breakthrough technology with expert care. We started in 2015 with a straightforward idea: sleep diagnosis should happen in the comfort of your own home, not in a hospital. To make that possible, we created a first-of-its-kind chin sensor, carefully validated through clinical research, reviewed by leading sleep experts, and cleared by the FDA.

Since then, Sunrise Group has grown from a single innovation into a complete sleep health company. We now design advanced diagnostic and treatment solutions, and we deliver care directly to patients through Dreem Health, our digital sleep clinic. By serving patients in all 50 states with reimbursed care, we are making sleep treatment more accessible, more personal, and much simpler than it has ever been.

The Payment Analysis Associate owns payment posting and denial triage for the billing team — accurately applying every payment received, then reviewing remittances to identify, categorize, and route denied claims to the right Medical Billing Associate. Reporting to the Director of Revenue Cycle Management, this role sits at the center of the billing team's cash flow and denial-management pipeline.

Accuracy and speed in this role directly determine how quickly the rest of the billing team can act on denials, making it one of the most immediately revenue-impactful positions on the team.

• →Post insurance and patient payments accurately, including ERA/EOB reconciliation against expected reimbursement.
• →Identify and resolve payment posting discrepancies, underpayments, and unapplied cash.
• →Review incoming remittances daily to identify denied, rejected, or partially paid claims.
• →Categorize denials by reason code and route follow-up to the appropriate Medical Billing Associate.
• →Track denial trends and flag recurring patterns to the Medical Billing Team Lead.
• →Verify appeals and resubmissions are properly documented once resolved.
• →Maintain clear, timely notations of all payment activity in Apero.
• →Collaborate with Medical Billing Associates, the Charge Analysis Associate, and the Medical Billing Team Lead to ensure clean handoffs.

• Minimum 2–3 years of experience in medical billing or payment posting within a healthcare setting.
• Strong understanding of ERA/EOB processing, payer remittance formats, and denial reason codes.
• Exceptional attention to detail and accuracy in financial data entry.
• Experience with Apero or similar practice management/billing software preferred.
• Experience in Sleep Medicine and/or DME billing strongly preferred.
• Professional certification (CPB, CMRS) a plus but not required.
• Genuine interest in sleep, health, and helping people better understand and improve their well-being.

At Sunrise Group, we keep things clear and simple ✨, value trust and collaboration 🤝, and lead with optimism and compassion 🌞. These values guide everything we do.