Dispatcher/Production Manager - Automotive Service

Sunset Automotive Group, one of Southwest Florida's largest automotive groups with 10 franchises at 11 locations in Sarasota and Manatee counties, is looking for an experienced Service Dispatcher to join our team at Sunset Chevrolet-Buick-GMC.

The Service Dispatcher plays a key role in the success of our service department. You'll coordinate work throughout the shop, match repair orders with the right technicians, monitor workflow and productivity, and make adjustments throughout the day to keep work moving efficiently.

This is an excellent opportunity for someone with automotive service experience who is organized, decisive, a strong communicator, and comfortable managing a lot of moving parts.

As our Service Dispatcher, you'll help keep the shop running smoothly and efficiently by:

• →Dispatching repair orders to technicians based on skill level, workload, and shop priorities
• →Monitoring workflow and technician productivity throughout the day
• →Adjusting assignments as priorities, workloads, and customer needs change
• →Identifying potential productivity or workflow issues before they become problems
• →Communicating professionally with technicians, service advisors, customers, and management
• →Helping ensure the service department meets productivity and efficiency goals
• →Overseeing shop cleanliness and safety
• →Monitoring the condition and availability of required tools and equipment
• →Attending quarterly safety meetings
• →Completing required manufacturer and company training
• →Assisting with other duties necessary to support an efficient, successful service department

This position requires someone who understands automotive service and can confidently manage a fast-moving environment.

The ideal candidate will have:

• Basic automotive repair and service knowledge
• Prior automotive service experience; experience as a technician, service advisor, dispatcher, shop foreman, or similar position is highly desirable
• Excellent organizational and time-management skills
• The ability to prioritize and manage multiple demands at the same time
• Strong communication and interpersonal skills
• The confidence to make decisions and adjust priorities as shop conditions change
• Computer proficiency
• Reynolds & Reynolds experience is a plus
• A professional, team-oriented attitude

We're a local automotive group offering the stability and opportunities of a large organization while maintaining a workplace where individual employees can make a difference.

Our benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Short-Term and Long-Term Disability Coverage
• Life Insurance
• Paid Time Off available to use after 6 months
• Company-paid factory training
• Employee discounts at all Sunset locations
• Competitive pay plan based on experience
• And more!

If you're someone who knows automotive service, sees what needs to happen next, and takes pride in keeping a busy shop productive and organized, this could be a great fit.

Join the team at Sunset Chevrolet-Buick-GMC and build your career with a local company where your experience and contribution will be valued.