Billing & Administrative Support Specialist

At Supportive Community Innovations (SCI), we are committed to fostering a supportive, inclusive, and progressive environment for our clients, families, and team members. Our services include ABA Therapy, Behavioral Support Services, Recreational Therapy, and more—centered around a mission to deliver holistic, outcome-driven care for individuals with Autism, developmental differences, and behavioral or mental health concerns.

We’re looking for individuals who are passionate about helping others and excited to grow in a dynamic, interdisciplinary team.

Why Join SCI?

• Supportive Culture: For our clients, families, team members, and partners—we lift one another up.
  
  
• Community-Driven: Inclusive, organic, immersive, and team-oriented.
  
  
• Innovative Approach: Holistic, evidence-based, and always evolving.
  
  
• Growth-Focused: We create opportunities that empower personal and professional success.

Position Summary

The Billing & Administrative Support Specialist will assist with billing-related tasks, documentation review, communication, and administrative coordination.

While prior medical billing experience is helpful, we are willing to train the right candidate who demonstrates strong organizational and communication skills.

Primary Responsibilities

• Assist with billing preparation and follow-up
• Review documentation for completeness and accuracy
• Communicate with staff regarding missing information
• Help coordinate billing-related deadlines and workflows
• Track tasks and ensure timely completion
• Maintain organized records and documentation
• Support special projects and administrative tasks as assigned

Qualifications

Required

• Strong organizational skills
• Excellent attention to detail
• Ability to manage multiple tasks simultaneously
• Professional written and verbal communication
• Ability to work independently and follow through on assignments
• Basic computer proficiency
• Reliable internet connection (for remote employees)

Preferred

• Medical billing experience
• Healthcare administrative experience
• Experience working with spreadsheets and databases
• Experience coordinating schedules or managing complex workflows

Remote Work Requirements

For remote employees, applicants must have:

• Reliable high-speed internet
• A private workspace suitable for confidential information
• Strong self-management and communication skills

What Makes Someone Successful in This Role?

The strongest candidates are:

• dependable
• organized
• proactive
• comfortable following up with others
• able to notice missing details before they become problems
• strong communicators

We are looking for someone who enjoys helping systems stay organized and supporting a team behind the scenes.

Benefits

• Full-time eligibility at just 30 hours/week
• Paid training
  
• Health, dental, vision, and life insurance
  
  
• Short- and long-term disability coverage
• 401K and Roth IRA with employer contribution
• Paid time off and holidays for full time staff
• Focus on work-life balance
• Leadership development and mentorship opportunities
• Employee recognition and rewards program
  
  

Our Values in Action

Compassion – Provide a welcoming environment that values people for who they are
Growth – Create opportunities to empower confidence in everyone
Teamwork – Cultivate open collaboration to serve our people, clients, and community
Possibility – Relentlessly pursue strategies to support a lifetime of fulfillment

About SCI

Founded in 2016, Supportive Community Innovations is proud to be a growing, mission-driven organization with decades of combined clinical experience. We believe in building an empowered team where everyone has a voice and where collaboration is key to driving meaningful outcomes.

Join our mission. Be part of a supportive, innovative, and collaborative team.
We’re excited to meet you!

***This job description is not a complete list of all job responsibilities, skills, efforts, or working conditions. The details of this position may change at any time, with or without prior notice.***