IT Support Trainee

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full.

Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.

The Sword Trainee Program is not about playing it safe, it’s where your career meets real-world impact. Over 12 months, you’ll be part of a global team using technology to solve human problems at scale, and you’ll do meaningful work from day one. You’ll build and question, and be pushed to think deeper and move faster. Here, you won’t just apply what you learned in school — you’ll stretch it, test it, and turn it into solutions. If you’re looking for purpose, ownership, and a steep learning curve, this is your launchpad. And if you're ready to turn your potential into something that matters, we’re ready for you.

You’ll join a highly collaborative IT team that globally supports employees across the company. We value teamwork, problem-solving, and continuous learning. This role is designed to help you build your skills with mentorship from more senior team members while directly contributing to smoother day-to-day IT operations.