Partner Operations Manager

**This is a hybrid position that requires 2 days per week in office at our Chicago location**

The Partner Operations Manager is responsible for operationalizing and project-managing Syndigo's partner marketing and engagement initiatives. This role serves as the operational backbone for Partner Managers and works cross-functionally with Marketing, Customer Advisory, and RevOps to administer our Market Development Fund (MDF) program. Marketing owns execution of marketing deliverables (webinars, content, events); this role owns the project management, fund administration, partner coordination, and performance analysis that makes those programs run. 

Partner Operations & Marketing Project Management 

• Act as the primary project manager contact for Partner Managers for partner marketing projects from scoping through delivery and measurement.
• Own the end-to-end project management of partner marketing programs — timelines, deliverables, internal handoffs, and partner-facing coordination — ensuring Marketing and other teams have what they need to execute.
• Manage a tiered engagement model: white-glove program support for top 5–10 strategic partners, quarterly engagement for the next 15–20, and lightweight support/templates for long-tail partners managed by Partner Managers.
• Coordinate net-new marketing capacity with Syndigo Marketing team (e.g., incremental webinars, partner booths at Syndigo Connect, co-branded content) and track what's feasible within a given quarter.
• Build repeatable frameworks, templates, and operating rhythms that improve partner program execution and scale. 

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.

Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! 

All are welcome here and we invite you to join our team if you are ready to help us continue that growth! 

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