Subject Matter Expert (SME) - Electrical

United States·AlpharettaFull Timemid

OtherSubject Matter Expert

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Quick Summary

Technical Tools

OtherSubject Matter Expert

The Subject Matter Expert (SME) – Electrical is the main point of contact for electrical operations and is

responsible for all aspects of data center operations related to procedure-based electrical maintenance, troubleshooting, repair, training, and project oversight. The candidate will need to be experienced in Low, Medium, and High Voltage power distribution, electrical protection & controls systems, UPS & battery systems, electrical testing, applicable electrical codes & standards, and have a basic understanding of mechanical systems.

Responsibilities

~3 min read

→Technical Supervision of the operation, maintenance and repair of all Electrical critical environment systems while maintaining 100% uptime to all related critical systems
→Working with the onsite Electrical vendor to ensure the ongoing operation, maintenance and repair of electrical systems, the installation of updates, and the functionality of all Electrical alarms and notifications
→Development of detailed emergency, maintenance, and drill procedures (in conjunction with the Facility Operations Team)
→Adherence to all quality, health & safety, and environmental policies within the Data Center domain
→Follow up and close out on all Electrical issues raised by the Facility Operations Team through daily shift reports and CMMS open WO’s
→Maintain all Electrical equipment at optimal operational level
→Develop and keep up to date all site Electrical procedures including EOPs, SOPs, MOPs and drills; all documentation should be consistent with current client standards
→Supervision of Electrical drill and scenario training aids
→Generation of periodic technical reports detailing the activities and issues relevant to the Data Center domain
→Provide site specific Electrical training to the Facility Operations Team
→Assist in the development and training of technicians with Electrical related issues
→Liaise closely with the client about day-to-day issues & improvements/solutions to the operation of Electrical systems
→Report health and safety breaches through the site process
→Ensure the professional image of T5 and the client is always presented to staff and visitors
→Develop a good working relationship with all members of the client and supplier staff and representatives
→Communicate any lessons learned from project implementations and highlight them to the site team to ensure measures are put in place to avoid these for future deployments
→Ensure the provision of a safe and healthy working environment
→This role also includes assisting the Facility Operations Team if required to provide additional support within Critical Environment operations
→Adhere to all relevant safety laws
→Complete other such duties consistent with your role as you may be assigned by T5FM management

EDUCATION AND EXPERIENCE

→Bachelor’s Degree (B.A. or B.S.) or equivalent experience, required
→5-7+ years’ experience in mission critical environments with a heavy emphasis on mechanical systems and operations

KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES

→Strong verbal and written communication skills required for working effectively with CFM, team members, vendors, and customers on daily data center management
→Good written technical proficiency to support the creation and revision of process documentation (MOPs, SOPs, and EOPs)
→Above average problem-solving and analysis skills for evaluating a situation, identifying solutions, and working with leadership and teammates to resolve
→Embraces a team-based mentality by building positive morale and team spirit, supporting teammates efforts to succeed, and recognizing teammates accomplishments
→Able to function effectively and maintain focus in high-pressure situations
→Has a “can-do” customer service attitude who is conscientious and takes personal pride in their work
→Has high degree of attention to detail and completes tasks on time
→Able to follow instructions, respond to management direction, and volunteer readily when asked
→Able to handle changing needs and priorities accurately and professionally
→Able to read and understand electrical and mechanical manuals, drawings, and sketches
→Able to work proficiently and safely with hand tools and power tools