DC Industrial Systems Engineer

takealot.com, a leading South African online retailer, is looking for a highly talented DC Industrial Engineer System to join our Supply Chain Team in KZN DC.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us.  We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the WMS and Systems Manager

• →Day to Day administration of Oracle WMS – user maintenance, user access, user profiles and location maintenance, level 1 support to DC operations, troubleshooting of integration issues with ERP
• →Interface between DC Operations and WMS Vendor (Oracle for issue logging and resolution. Reporting on and analysis of issue trends with WMS Vendor)
• →Performing routine audits of systems and operational processes
• →Understanding & partaking in stock sync, operating system updates, patches, and configuration changes.
• →Adding, removing, or updating user account information, resetting passwords.
• →Answering technical queries and assisting users.
• →Troubleshooting and recording of reported system problems.
• →Responsible to align full operational flow across all departments with system processes
• →Liaison with IT & ensuring that the network infrastructure is up and running.
• →Assist En-log team to apply all system upgrades & system errors
• →Quality Control (QC) support for Integration of Dimensions operational assistance
• →Assisting in trouble shooting WCS & escalating to stakeholders
• →Liaise with operational systems and service providers with management
• →Ensure Quality Assurance (QA) on testing and validation,
• →Responsible for all technical WMS understanding & internal DC processes
• →Responsible for maintenance of technical training schedules in support of operational SOP’s
• →Responsible for onsite WMS queries and technical support
• →Assisting in arranging data in an understandable manner to assist operations with dashboards
• →Assist operations with good system practice & change management.
• →Analyzing system logs, identifying and reporting of potential issues with all operational systems.
• →Development of reporting and dashboards from WMS reporting database for OPS management teams
• →Responsible for testing and roll-out of proposed new functionalities and bi-annual upgrades of Oracle.

• Minimum 3 years relevant experience within DC operations
• Previous experience with WMS systems such as Logfire(Oracle), Manhattan, Red Prairie, SAP, Highjump or similar -
• Information Systems, Industrial Engineering, B.Comm Logistics or similar degree preferred
• High level of proficiency with MS Office packages

• Full understanding of a WCS, the application, troubleshoot, problems
• Solutions-oriented, can-do attitude; self-motivated
• Attention to detail
• Excellent communication skills, both written and spoken
• Previous experience in mini project management
• Comfortable with change and excellent team player
• Comfortable with learning and adapting to new systems