Outbound Shift Manager

takealot.com, South Africa's leading online retailer, is looking for a highly talented Outbound Shift Manager to join our team in Johannesburg.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

• →Overall management and coordination of all warehousing functions
• →Oversee Outbound/Inbound operations – manage entire the process within Outbound/Inbound during their shift
• →Responsible for efficiently managing all aspects of stock handling from receipt from suppliers to dispatch to customers including the returns department
• →Ensure daily, weekly and monthly planning is done for all warehousing operations and manage adherence to plan
• →5S Adherence & Safety compliance - Effective management of housekeeping and ensure all safety protocols are followed
• →Management of resource to be effective and efficient at lowest cost and according to changing needs
• →Staff Management – Supervise department staff and Effective leadership and direction for the operation team through evolvement
• →Cross-department co-ordination – communication with Dispatch, Inbound, Inventory and TES service teams to deliver on the relevant key business drivers
• →Manage customer liaison process and ensure that warehouse queries are resolved timeously and exception trends are addressed
• →Ensure that warehouse space, equipment and warehouse flow is optimised and that future
• →Warehouse requirements are planned
• →Ensure stock accuracy through disciplined stock control
• →Operate an efficient Distribution Centre by identifying, implementing and managing optimal processes and procedures, to minimise costs and maximize working capital and implement stock accuracy; Ensure reduced
  packfail and Inbound Exceptions SOP are followed and all exceptions are collected on time with accuracy

• Grade 12
• Relevant tertiary education
• 5+ years’ experience in directly and indirectly managing people to deliver continuous improvement E-commerce experience
• ERP systems knowledge
• Experience in working with budgets and cost analysis
• LEAN or continuous improvement
• Performance management skills –knowledge of Industrial 
• Relations and practices