Outbound Shift Manager

takealot.com, South Africa's leading online retailer, is looking for a highly talented Outbound Shift Manager  to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

• →Overall management and coordination of all warehousing functions 
• →Oversee Outbound/Inbound operations – manage entire the process within Outbound/Inbound during their shift. 
• →Responsible for efficiently managing all aspects of stock handling from receipt from suppliers.
• →To dispatch to customers including the returns department
• →Ensure daily, weekly and monthly planning is done for all warehousing operations and
• →manage adherence to plan.
• →5S Adherence & Safety compliance - Effective management of housekeeping and ensure all safety protocols are followed.
• → Management of resource to be effective and efficient at lowest cost and according to changing needs
• →Staff Management – Supervise department staff and 
• →Effective leadership and direction for the operation team through involvement.
• →Cross-department co-ordination – communication with Dispatch, Inbound, Inventory and TES service teams to deliver on the relevant key business drivers.
• →Manage customer liaison process and ensure that warehouse queries are resolved timeously.
• →and exception trends are addressed.
• →Ensure that warehouse space, equipment and warehouse flow is optimized and that future.
• →warehouse requirements are planned.
• →Ensure stock accuracy through disciplined stock control and implement stock accuracy; Ensure reduced pack fails and Inbound Exceptions SOP are followed and all exceptions are collected on time with accuracy.
• →improvement initiatives
• → Measure and manage staff performance through formal staff appraisals, development,
• →coaching and disciplinary procedures
• →Ensure that all business processes, procedures and job profiles are documented and updated
• →Performance Monitoring - Management reporting in terms of operational performance, productivity, stock control and
• → budgets
• → Manage projects according to stipulated time frames.
• →Liaising with suppliers

• Grade 12
• Relevant tertiary education.
• 5+ years’ experience in directly and indirectly managing people to deliver continuous improvement