Senior Collections Analyst

Since 1976, Tarion has served new home buyers and owners by ensuring that one of their life’s biggest investments is protected. By law, almost all new homes built in Ontario are provided with a warranty by the builder. Tarion’s role is to ensure that buyers of these homes receive the coverage they are entitled to under their builder’s warranty. More than 375,000 homes are currently enrolled in the warranty and protection program. Every year about 55,000 new homes are enrolled.

As an independent and not-for-profit consumer protection organization, Tarion provides Ontario’s new home buyers and owners with peace of mind that their purchase is safeguarded through the province’s new home warranty and protection program.

Tarion offers guidance to help homeowners receive the warranty coverage they’re entitled to and when necessary, steps in to help resolve warranty claims with financial compensation. Tarion also provides free tools, guides and resources to help homeowners understand their builder’s warranty and navigate warranty claims with confidence.

The Tarion Finance team is responsible for financial reporting and control, tax and compliance, strategic planning and financial Planning & analysis, Treasury and working capital management, and capital budgeting.

• →Investigate and analyze debtor files including builders and guarantors’ identities, indemnities and financial position.
• →Gather and analyze supporting documentation for claims where debt is disputed.
• →Analyze and monitor builders’ files under financial distress by reviewing debtors’ bankruptcy filings, Companies Creditors Arrangement Act (CCAA) proposals, statement of affairs, personal net worth statements and liaising with external Trustee, Receivers and legal counsel.
• →Negotiate and make recommendations on settlements of debts.
• →Respond to inquiries from debtors or their legal representatives regarding invoices, account balances and collection matters.
• →Monitor collection timelines and limitation periods through issuance of collection notice and maintaining regular follow up with debtors and their legal representatives until payments are fully made.
• →Review security deposit positions and prepare drawdown instructions for the financial institution.
• →Prepare and recommend files for legal action to Manager for approval if negotiations fail or settlement agreement is repudiated.
• →Provide monthly collectability assessment on larger collection accounts.
• →Maintain accurate records of collection activities in Workday.
• →Analyze system issues and conduct testing to validate solutions.
• →Provide guidance and support to the Collection team on collection administration.