EXECUTIVE DIRECTOR - DEBT MANAGEMENT

JOB PURPOSE: Reporting to the Commissioner Enforcement; the purpose of this role is to provide strategic planning and policy development within Debt Management function by developing long-term debt management strategies aligned with organisational objectives and regulatory requirements as well as formulating policies and procedures to guide debt management operations and ensure compliance with tax and customs laws. KEY RESPONSIBILITIES Monitoring and improving the rate of debt recovery to ensure that outstanding tax and customs debts are collected efficiently and effectively. Setting and achieving targets for reducing the overall level of outstanding tax and customs debts through strategic debt management initiatives. Enhancing taxpayer compliance by implementing measures to reduce instances of delinquency and improve voluntary debt repayment. Streamlining debt management processes and workflows to maximize operational efficiency and minimize resource utilization. Identifying and mitigating risks associated with debt management activities, such as non-compliance, fraud, and financial losses. Ensuring high levels of satisfaction among taxpayers, debtors, and other stakeholders by providing responsive, fair, and transparent debt management services. Ensuring compliance with all relevant legal and regulatory requirements governing debt management activities, including tax and customs laws, privacy regulations, and debt collection practices. Utilizing data analytics tools and techniques to analyse debt-related data, identify trends, and generate actionable insights for informed decision-making. Optimizing the allocation of human, financial, and technological resources to support debt management objectives and initiatives effectively. Leading initiatives to continuously improve debt management strategies, processes, and systems based on performance feedback, industry best practices, and emerging trends. Requirements QUALIFICATIONS AND EXPERIENCE A Master’s Degree in either Finance, Accounting, Law, Business Administration, or a related field. A professional certification in a relevant discipline (e.g., CPA, ACCA, CIMA) is an added advantage. At least 10 years relevant experience in debt management, financial operations, tax, customs, or a related field, with a minimum of 5 years’ experience in management capacity. Benefits BURS offers an attractive package, benefits and career development opportunities to the successful candidates.