EXECUTIVE DIRECTOR - TRADE AND TRAVELERS TRANSACTIONS

JOB PURPOSE: Reporting to the Commissioner Customs and Excise, the purpose of this role is to develop strategic plans and initiatives to optimize trade and travellers’ transactions as well as to provide leadership and direction to managerial teams overseeing non-digital and digital transactions. KEY RESPONSIBILITIES Develop comprehensive strategic plans that encompass all aspects of trade and traveler transactions, including risk assessment, resource allocation, and performance metrics, ensuring alignment with organisational objectives. Provide clear direction and guidance to the team responsible for managing non-digital declarations and submissions, overseeing processes, resolving issues, and fostering a culture of excellence and collaboration. Lead and inspire the team handling digital declarations and submissions, setting strategic direction, implementing best practices, and leveraging technology to enhance efficiency and accuracy in transactional processes. Develop and enforce robust compliance measures and protocols to ensure adherence to relevant laws, regulations, and industry standards, conducting regular audits, and implementing corrective actions as needed. Continuously evaluate trade and traveler’s transaction processes to identify areas for optimization and efficiency improvement, implementing innovative solutions, automation, and streamlining procedures to enhance overall performance. Drive innovation and digital transformation initiatives across trade and travelers’ transactional processes, leveraging emerging technologies, data analytics, and industry best practices to enhance service delivery and customer experience. Cultivate strategic relationships with key stakeholders, including government agencies, industry partners, and international organisations, fostering collaboration, sharing best practices, and driving collective efforts to improve trade facilitation. Ensure strict adherence to regulatory requirements and industry standards governing trade and traveler’s transactions, maintaining comprehensive knowledge of applicable laws and regulations, and implementing measures to mitigate compliance risks. Lead change management efforts to facilitate the adoption of digital technologies and innovative solutions, providing training, support, and resources to staff, and fostering a culture of adaptability and continuous improvement. Represent BURS in trade forums, conferences, and industry events, advocating for policies and initiatives that promote trade facilitation, sharing insights, and networking with key stakeholders to advance organisational objectives. Requirements QUALIFICATIONS AND EXPERIENCE A Master’s Degree in either International Trade, Accounting, Customs, Business Administration, Economics, Law, or related fields. A professional certification in Trade Facilitation, Customs, or International Relations will be an added advantage. At least 10 years relevant work experience in trade facilitation, customs operations, or international trade, with a minimum of 5 years in a management capacity. Benefits BURS offers an attractive package, benefits and career development opportunities to the successful candidates.