Assistant Manager - Accounts Receivable - Global Service Centre

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.  With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door. 

About DP World Global Service Centre

DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade. 

Designation:   Assistant Manager - Accounts Receivable - Global Service Centre

Base Location: Navi Mumbai

Reporting to: Senior Manager - Accounts Receivable

Role Purpose:  The Accounts Receivable is responsible for managing end-to-end receivables, including, cash application, reconciliation, and customer query resolution. The role ensures accurate accounting, and effective handling of disputes to maintain strong customer relationships and healthy cash flow.

Key Role Responsibilities:

• Perform account reconciliation and resolve discrepancies.
• Coordinate with internal teams for issue resolution
• Perform cash application and allocation of receipts accurately
• Follow up for remittance advice and missing payment details.

• Handle customer queries, disputes, and resolve issues.

• Prepare daily/weekly/monthly cash application status reports

• Prepare reports in excels as per team requirements.

• Correct deduction/accounting of in Accounts Receivable Function.
• Perform Month-End Reconciliation of AR accounts.

Preferred Experience:

• Experience in shared services / GBS environment 

• Exposure to automation tools and AR dashboards 

• Ensure adherence to SLA and reporting timelines 

• Coordinate with business and customers (US/CA region) 

• Drive continuous improvement initiatives

Shift Requirement:

• Willing to work in US Night Shift

Skills & Competencies: 

• 6-8 Years AR Work Experience with good communication skills and Computer knowledge including Proficiency in spreadsheet, word processing & email.
• Knowledge of basic accounting concepts.
• Strong communication and stakeholder management skills 

• ERP knowledge (Oracle/SAP preferred)

   

Education & Qualifications: 

• Bachelor’s degree in commerce, or a related field (preferred).