Shift Administrator

DP World are currently recruiting for three Shift Administrator positions to join our transport operation in Bicester. These roles are key to supporting the smooth running of the operation through accurate administration, delivery bookings, and customer communication.

We are recruiting for the following shift patterns, which can be discussed further during the screening stage with the recruiter:

• Admin 1 – 02:00 – 12:00, Monday to Thursday
• Admin 2 – 12:00 – 22:00, Monday to Thursday
• Admin 3 – Monday to Friday, 8am start (8-hour shifts)

In this role, you will support the transport team by managing delivery bookings, processing delivery documentation, and ensuring customer systems are updated accurately and on time. You’ll play an important part in maintaining service levels and supporting the day-to-day operation.

• Accurately book deliveries into customer portals in line with agreed processes and deadlines
• Update delivery information, including vehicle and driver details, once assigned by the transport team
• Monitor vehicle tracking and communicate any delays or changes to customers
• Prepare and organise driver paperwork packs
• Respond to booking amendments, rejections, and customer queries in a timely manner
• Process delivery paperwork, PODs, and related documents accurately
• Support timely payment processing by ensuring documentation is complete and uploaded correctly
• Work closely with drivers, planners, customers, and internal teams to resolve any issues
• Maintain accurate records and audit trails across all systems
• Provide general administrative support to the transport operation
• Support the Shift Manager and provide cover when required

• Strong attention to detail and accuracy
• Good IT skills, including Microsoft Office and data entry systems
• Ability to work in a fast-paced environment and manage deadlines effectively
• Strong communication and organisational skills
• A proactive and reliable approach to work
• Ability to work independently and prioritise tasks effectively
• Previous administration experience within transport, logistics, or operations (desirable)
• Experience working with customer booking portals or POD processing (desirable)
• Understanding of transport documentation and invoicing processes (desirable)

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

#LI-JH1