Sales Operations Manager - France & Belgium

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

As a Sales Operations Manager for France & Belgium, you will partner closely with Sales Leadership and the Country Leadership team to drive sales performance, improve execution and increase operational efficiency across the business.

You will own key sales operating routines, performance management processes, forecasting, reporting and sales process optimization. You will help provide visibility on business performance, improve decision-making and ensure teams have the tools, processes and insights needed to execute effectively.

You are analytical, organized and execution-oriented, with a strong ability to translate business needs into scalable processes and actionable recommendations.

In addition to core Sales Operations responsibilities, you will act as a trusted partner to the Country Leadership team, helping maintain visibility on key business priorities, coordinate execution across stakeholders and support strategic discussions when needed.

This is a highly visible role with strong exposure to local and regional leadership teams.

• Lead and animate key local routines and performance discussions (weekly and monthly routines)
• Coordinate forecasting, target tracking and business reviews
• Build and maintain dashboards, reporting and KPI frameworks
• Analyze pipeline health, sales productivity and sales performance
• Provide insights and recommendations to support decision-making

• Identify process inefficiencies and opportunities for improvement
• Leverage AI and automation to streamline workflows and increase productivity
• Improve forecasting accuracy, pipeline visibility and reporting reliability
• Optimize Salesforce governance and sales tool adoption
• Design scalable processes and best practices that help teams focus on revenue-generating activities

• Coordinate selected cross-functional initiatives impacting sales performance
• Support implementation of new tools, processes and ways of working
• Ensure alignment, accountability and execution across stakeholders

• 7+ years of experience in Sales Operations, Revenue Operations, Business Operations, Consulting or similar roles
• Strong understanding of sales processes, performance management and forecasting
• Strong analytical and problem-solving skills
• Advanced Excel / Google Sheets skills; Salesforce experience strongly preferred
• Excellent communication and stakeholder management skills
• Ability to drive execution in fast-paced and cross-functional environments
• Fluent French and professional English
• Strategic thinking with operational excellence
• Analytical rigor and business acumen
• Process improvement and automation mindset
• Hands-on execution and ownership
• Strong stakeholder management and collaboration skills
• Autonomy, structure and adaptability
• Ability to create clarity and momentum in complex environments