Digital Retention Specialist (Contract)

Our client, a well-known consumer lifestyle brand, is looking for a hands-on Digital Retention Specialist to provide interim support to its eCommerce and Digital Marketing team.

This is an execution-focused role for someone who can jump in quickly and keep the day-to-day email and SMS calendar moving. The strategy and broader direction are already established — this person will primarily be responsible for building, scheduling, launching, and monitoring campaigns.

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  Execute day-to-day email campaigns in Klaviyo, including building, QA, scheduling, and deployment.

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  Execute SMS campaigns, ideally within Attentive.

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  Manage the email and SMS campaign calendar and ensure campaigns launch accurately and on time.

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  Build audiences and basic customer segments for campaigns.

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  Coordinate with Creative and eCommerce teams to gather assets, copy, links, and promotional details.

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  QA campaigns for accuracy, links, formatting, segmentation, and timing before launch.

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  Monitor campaign performance and pull basic reporting as needed.

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  Support basic updates and optimizations to existing email/SMS flows and automations.

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  Stay highly organized and help keep campaigns and deliverables moving in a fast-paced environment.