Brand & Marketing Production Designer

• Our product is one of the world's leading AI customer service solutions, and our goal is to become no. 1

• We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024.

• We currently rate at 4.7/5 in both Shopify and G2.

As an in-house Marketing Designer at Tidio - you will own the entire visual layer of marketing, from Meta ads to trade show materials. One person, broad scope, full ownership from brief to production. You will work directly with performance, content, and product marketing -testing and execution at real scale. You don't just design - you deliver end-to-end. If merch needs printing, you find the print shop, prep production files, pick Pantone colors, and manage logistics. If a booth needs building, you coordinate with the manufacturer. You understand that an unpublished asset is a non-existent asset.

• At least 3 years of experience in a design and creative production role.

• Proven experience taking full ownership of projects - receive a brief and deliver end-to-end, including logistics, printing, production, and revisions.

• Hands-on experience delivering output across all channels - ads, web, email, sales materials, content, and social.

• Hands-on experience producing assets for field marketing, events, and brand activations.

• Hands-on experience managing merch and swag projects from design through to production wrap-up.

• Strong understanding of how to design toward business goals, not just aesthetics.

• Comfortable using Ads Manager, GA, and HubSpot on your own - analyzing results, drawing conclusions, and knowing what's working.

• Strong grasp of social media - spotting trends before they go mainstream.

• Fluent in AI tools for video and statics - knowing how to stack them and when to reach for each one.

• Full command of the creative spectrum - from Figma and After Effects to InDesign and production-ready files.
  
  

• Have worked in-house at a SaaS, e-commerce, or D2C company as a marketing designer / generalist.

• Have designed performance ads (Meta) and can speak to their results.

• Have experience delivering topics end-to-end: from idea to merch at the door.

• Have done AI UGC, faceless ads, or avatar-based ads.

• Understand the basics of the marketing funnel and can put together example banner copy.
  
  

• Broad scope - from design Meta Ads to a booth at SaaStock - every week brings something new.

• Real media and event budgets.

• Hybrid work model with flexible hours.

• 26 days off guaranteed in a year.

• Great development opportunities – company-supported courses and conferences.

• Individual work tools - MacBook Pro, Dell screen, JBL headphones. You can tailor the equipment to your needs!

• Mental well-being program – individual therapy sessions and resources for employees.

• Sport & wellness benefit or its financial equivalent.

• Free access to one of the most popular e-book/audiobook services.

• Regular social events (company-wide offsites, team events).

• Budget for 1:1 English language classes.
  
  

One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.

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