CSR- Print Specialist (12PM - 8pm Sun0, & (8AM - 4PM Mon - Thurs)

United States·New Yorkmid

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Quick Summary

Key Responsibilities

THE HOURS OF THIS POSITION ARE 4PM - 12 AM.

Technical Tools

Other

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities

~1 min read

PLEASE NOTE: THE HOURS OF THIS POSITION ARE 4PM - 12 AM.

→Produce the client's request in the Production Area when necessary or when directed
→Incumbent must be organized and able to multi-task, knowledgeable of reprographics, positive attitude, strong attention to details and able to display a friendly and cooperative attitude in a high stress environment.
→Operation of Reprographics equipment, i.e., high volume printers/copiers
→Operation of Reprographics finishing equipment, i.e., perfect binding, punchers, cutters and other binding equipment
→Cross-trains in all areas of production/bindery
→Verifies accuracy of client request, before, during and after production
→Quality checking, strong attention to details a must
→Receive job request from clients and vendors by email, walk-ins or physical mail
→Negotiate client deadlines against in-house queue and supervisor input
→Entry of all job requests received into the job tracking system
→Release of job requests to production team and vendor personnel as needed
→Review and approve billing tickets when necessary
→Communicate professionally, written and verbally with clients, supervisors and management
→Deliver work to clients when necessary
→Assist administrative team and management as requested

Requirements

~1 min read

Proficient in both speaking and writing in English
Proficient in Microsoft Office
45-50 wpm
Specific vision abilities required by this job include color vision
Superior attention to detailed client instructions required
Needs to be able sit, stand or walk for long periods of time
Ability to lift up to 50 pounds
Ability to learn to troubleshoot production equipment and place service calls when needed