Spectator Services Deputy Manager

Start Date: 8th June

Reporting to the Spectator Services Manager, the Spectator Services Deputy Manager will play a key supporting role in the final planning,  and Games-time delivery of spectator services at competition venues. The role will focus on translating functional strategies into venue-level delivery, supporting workforce planning and training, and helping to ensure a seamless, safe, and inclusive spectator experience.

The Deputy Manager will work closely with venue teams, security, transport, accessibility and other functional areas to support ingress/egress, wayfinding,  and front-of-house operations. During Games time, the role will help oversee real-time operations, support incident response, manage frontline teams, and contribute to daily reporting and performance management. The Deputy Manager will deputise for the Manager when required.

The role will initially be based at the Organising Company’s Glasgow city centre office, with visits to competition venues as required to support the effective delivery of responsibilities. As the Games approach, the role will transition to being primarily based at your assigned competition venue. 

The position is initially contracted for 37.5 hours per week (with a 30-minute lunch break), with office attendance aligned to the Organising Company’s working pattern. During the Games-time operational period, shift patterns will apply and may include evenings and weekends.