People Operations Specialist

Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out:

• We are trusted by over 500 million active users every month across 190+ countries
• We identify over 15 billion calls daily, helping users avoid spam and scams
• We are powered by a team of 400+ employees from 45+ nationalities

We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in.

As our People Operations Specialist, you’ll run the core of how People Ops works day to day: compensation and benefits, compliance, HR systems, and employee experience. You’ll keep employee records accurate, make payroll and systems run smoothly, and be the first point of contact for employees and leaders with people-related questions.

Onboarding, offboarding and the employee lifecycle

• →Own pre-boarding, onboarding and offboarding in our HRIS, including employment contracts and background checks
• →Handle all documentation and system updates for promotions, transfers, org changes and other employment updates

Compensation and benefits

• →Run payroll input for Sweden and Deel/EOR, and act as backup for India payroll
• →Manage enrollment and de-registration for insurance and pension plans
• →Set up systems for annual salary reviews, support budget planning, and maintain our salary bands
• →Coordinate global salary mapping and the annual gender pay gap analysis
• →Coordinate new Long-Term Incentive Plan (LTIP) launches and manage allocations for existing programs
• →Be the superuser for our comp tools: HRIS compensation module, LTIP platform, EOR portals, integrations and salary mapping systems

Employee and leadership support

• →Answer HR questions quickly and well, mainly through our Jira ticketing system
• →Give leaders first-level guidance on HR policies, processes and common employee relations topics

Global mobility

• →Be the main contact for international hires relocating to join us, and guide them through the move
• →Work with our mobility vendor on immigration, work permits, home search and settling-in support
• →Track work permit expiry dates and start extensions in good time

HR systems, data and documentation

• →Keep the Employee Handbook and other employee-facing guidelines up to date
• →Be the superuser for our HR tech stack, including the HRIS and LMS, and keep the data clean
• →Spot repetitive admin work that can be automated, and use AI where it actually helps
• →Build people KPIs and reporting for finance, the board and ESG audits

People programs and engagement

• →Coordinate company-wide people initiatives, especially learning and development programs
• →Run our quarterly and annual engagement surveys end to end, from setup to analysis to sharing clear insights with management

• 1+ years of hands-on experience as a People Operations Specialist, HR Coordinator or HR Generalist
• A degree in HR, Business Administration or a related field, or equivalent practical experience
• Strong structure and a sharp eye for detail
• A doer mindset: you’re comfortable making sound operational calls on your own
• The ability to prioritize well when things move fast
• A mix of creative problem-solving and process discipline, and a habit of looking for ways to make things work better
• Fluent English, written and spoken

• Fluent Swedish, written and spoken, for working with Swedish authorities
• Practical knowledge of Swedish labor law and employment regulations
• Experience with Swedish and international compensation and benefits
• Experience with Swedish immigration processes and mobility vendors
• Experience in a fast-paced global tech company

Truecaller is committed to building a diverse and inclusive team. We believe that a wide range of backgrounds, perspectives, and experiences strengthens our products and our culture. No matter where you're from, what language you speak, or how you identify,  we value what makes you unique and would love to get to know you. 

Check out Life at Truecaller - Behind the code:  https://www.instagram.com/lifeattruecaller/

Sounds like a great opportunity?

We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check.