Country Road - Concession Manager - David Jones Westlakes - SA

• Coach and provide regular feedback to your team on understanding our products and how to be customer led for the purpose of delivering an exceptional store experience 
• Lead the team to deliver store operational excellence through effective stock management and loss prevention activities 
• Attract, engage and retain talent, building team capability and strong succession planning for the success of your concession store and the Group 
• Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing 
• Understand the brand and business strategy and communicate to the team their part to play 
• Build and maintain effective relationships with key stakeholders and concession partners, floor managers  
• Role model Country Road Group (CRG) cultural attributes, to create and consistently build a team experience that encourages learning, ownership and shared success 

• A genuine desire to be part of the Country Road Group and alignment with our cultural attributes 
• Demonstrates a passion for fashion with a professional personal presentation 
• Strong leadership skills in delivering an exceptional customer and team experience 
• Ability to manage budgets, interpreting financial reports and generating efficient rosters 
• Experience managing the performance, productivity, training and development of a team 
• Ability to build and maintain customer relationships by delivering exceptional customer service 

Country Road Group is one of Australia’s leading lifestyle brand houses, home to an iconic portfolio including Country Road, Trenery, Witchery, Mimco and Politix. United as One Team, we work collaboratively across our House of Brands to create exceptional product and meaningful experiences for our customers. We are Courageously Curious, exploring new ideas, perspectives and ways of working, and Driven by Purpose to make a positive impact—on our customers, our communities and each other. We’re proud to foster an inclusive culture where everyone feels they belong, can be themselves, and has the opportunity to grow.