European Logistics Manager

The Role 

Lead the delivery of combined transportation and warehousing & distribution services across the UK and EU. You are the primary point of contact for European 3PL partners and the operational face of the Logistics Platform in the region — responsible for ensuring European operations consistently meet the cost, reliability, and service-level targets set by the platform's service catalogue. 

This is an execution-focused operational role, not a standalone country manager or strategy position. Commercial decisions, P&L ownership, and brand-level strategy sit outside this role.  

Key Responsibilities 

3PL Partner Management 

• Own day-to-day relationships with European 3PL warehouses, acting as unybrands' senior operational counterpart to site managers and account leads. 

• Lead regular performance reviews, service-level monitoring, and cost management. 

• Manage escalations promptly and constructively, maintaining strong partner relationships while holding performance to account. 

Transportation Execution 

• Manage European transportation flows: inbound from suppliers, intra-Europe transfers, and outbound to Amazon and other fulfilment partners. 

• Coordinate cross-region flows that originate or terminate in Europe. 

Warehousing & Distribution 

• Ensure European warehousing operations run reliably against the platform's service catalogue. 

• Manage exceptions, support new product launches and channel expansions, and contribute to capacity planning for the region. 

Service Catalogue Delivery 

• Deliver platform services consistently to European consumers (End-to-End SCM, Planning, SPQ) on the same terms as the rest of the platform. 

• Identify region-specific exceptions that require service catalogue adaptation and escalate to the Head of Logistics Platform for resolution. 

SOP Adherence & Continuous Improvement 

• Operate within and take ownership role in defining the SOPs authored by the Director of Logistics Operating Standards. 

• Provide structured operational feedback from European execution into the SOP review cadence so the framework reflects regional reality. 

• Identify cost-to-serve improvements, freight optimisation opportunities, and operational efficiencies specific to the European footprint. 

What We’re Looking For 

Experience 

• 6–10 years of progressive logistics or distribution experience in consumer goods, e-commerce, or retail. 

• At least 3 years in regional or country-level logistics leadership. 

• Direct experience managing 3PL relationships at site or account level — essential. 

• Experience across both transportation and warehousing preferred; deep expertise in one with solid exposure to the other is acceptable. 

• Working knowledge of UK and EU logistics operations, including post-Brexit customs and trade flows. 

• Familiarity with the European 3PL market structure (pan-European operators, regional specialists, country-specific providers) is an advantage. 

Technical Skills 

• Comfortable with NetSuite or comparable ERP for transactional operations. 

• Familiarity with TMS, WMS, and warehouse operational reporting tools. 

• Strong analytical foundation; confident working with cost-to-serve, freight cost, and operational KPI data. 

Personal Attributes 

• Operationally oriented — you get things done reliably, not just plan them. 

• Strong written and verbal communication in English; additional European languages are a plus. 

• Comfortable operating as the senior platform presence in a region without daily direct supervision. 

• Firm on 3PL performance while keeping partnerships constructive. 

• Willingness to travel regularly across the UK and EU. 

First Six Months 

• Map and document the current European 3PL portfolio — site capabilities, performance history, and relationship status. 

• Establish a standing operating cadence with each European 3PL: performance reviews, escalation paths, and improvement workstreams. 

• Onboard into the platform service catalogue and SOP framework; surface any European-specific gaps to the Head of Logistics Platform. 

• Build working relationships with the End-to-End SCM team, the global International Transportation lead, and the Director of Logistics Operating Standards. 

• Deliver the first quarterly view of European cost-to-serve, freight, and warehousing cost performance in partnership with the Supply Chain Finance Lead.