Customer Support Specialist - Utility Services (4-months contract / Remote - Mexico or Central Time-based)

Sunroom Leasing partnered with property managers to lease homes. We found that the utility setup process was complicated for renters and property managers, so we created a standalone product for it. Utility Profit is on a mission to improve the experience of renting homes. We make it easy for renters to see the utility options for their address and set up their water, electric, gas, and internet. We’re building out our team and creating the future of moving.

Utility Profit partners with property managers, offering a unique 'found revenue' service to boost their earnings. Through our partnership, property managers stand to increase their profitability while enhancing their tenant’s move-in experience. Our headquarters are in Austin, TX, and we have a distributed team of 40+ talented employees.

Our Customer Support Specialist serves a variety of critical functions for Utility Profit renters, primarily working with renters to ensure that their utility orders are completed and verified. The position requires delivering stellar customer support and sales-adjacent activities and will work remotely from Mexico (or a location within 2 hours of US Central Time Zone) on an ongoing basis.

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Compensation: This contract offers a base rate of $800 USD per month, plus the opportunity to earn additional compensation through commissions based on performance. This structure provides the potential to increase your overall earnings as you grow and succeed in the role.

Please note that this is a remote, independent contractor opportunity. As a contractor, you’ll use your own equipment. Please note that this role is not eligible for company-sponsored employee benefits, such as health insurance, or retirement benefits.